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Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title: Senior Product Owner
Position Overview:
We are looking for a self-motivated, experienced Product Owner to join our End-to-End (E2E) Customer Experience team responsible for developing new products and optimizing existing capabilities throughout the customer journey. Working in an Agile environment, in collaboration with a cross-functional team, this person will be responsible for executing the Product roadmap for our digital customer experience offerings and ensuring the backlog is properly prioritized, defined and executed for the team.
Responsibilities:
- Collaborate with business stakeholders to understand the desired business outcome and shepherd the features through the development lifecycle to achieve the desired outcomes.
- Convert features into user stories, driving alignment and documenting user stories with comprehensive requirements and acceptance criteria
- Collaborate with team and stakeholder to build and manage delivery team backlog to ensure alignment on vision, goals and priorities of the product, and streamline the execution of priorities.
- Partner with UI/UX team usability studies to bring voice of the customer on a feature to the team
- Manage scope within sprint, escalating as needed
- Ensure on-time delivery within each sprint
- Act as the Product’s Subject Matter Expert, providing input into translating business ideas into solutions and features.
- Provide input on functional solution. architecture and design. Must have general functional understanding of the platforms utilized by the product. Technical understanding of the platform is a plus.
- Be a core contributor in Agile ceremonies including driving backlog refinement activities, user story grooming and sizing efforts.
- Work with QA and other IT members to ensure that code is adequately reviewed and tested for functionality and security. Ensure completed Stories meet the definition of DONE.
- Work with other Product Owners to ensure there is a coordinated approach across the entire Omnipod Ecosystem.
- Anticipate issues and risks (such as security and regulatory) and escalate appropriately.
- Facilitate risk assessment with business stakeholders and ensure completion of validation activities. Experience with GxP validation a plus
Education and Experience:
- Bachelor's degree and demonstrable work experience.
- Experience with SFDC CRM, SFDC Communities and Marketing Cloud preferred
- 5+ years of experience using Agile methodologies related to Product Owner role
- Familiar with Software Development technologies and platforms such as Jira, Confluence, Miro, etc.
- Experience in global cross-functional groups that include QA, marketing, development and various stakeholders
- Proficiency and fluency in the English language
Desired Skills And Competencies
- Demonstrates strong communication skills in audiences with various levels of technical background.
- Self-sufficient, flexible, and ability to manage several activities simultaneously
- Strong organization skills and demonstrated ability to plan immediate work along with multi-year roadmaps
- Positive, results driven, rational, logical, team player
- Passion to continuously improve processes and practices
- Ability to adapt to fast-paced organization and changing priorities
- Track record of influencing behaviors
- Desire to support and empower teams to succeed
- Courage to challenge and advise various stakeholders, including senior leaders
NOTE: This position is eligible for 100% remote working arrangements (may work from home/virtually 100%; may also work hybrid on-site/virtual as desired). #LI-Remote
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