Senior Product Manager

About the team:

With innovative products designed to support the entire faculty lifecycle, Interfolio from Elsevier enables academic leaders to effectively advance higher education institutions, their faculty, and their staff. We have been trusted by more than 500 colleges and universities since 1999.

About the role:

We are looking for a Senior Product Manager to lead the development of a new, user-focused platform that empowers individuals to manage and engage with their personal data. This role is ideal for someone passionate about building innovative digital experiences that combine survey tools, AI-driven features, and deep user insight.

You will take ownership of key product areas, focusing on solving real user problems while driving adoption, engagement, and long-term value. This role requires a strategic thinker who can balance immediate needs with a long-term vision, and who thrives in cross-functional, fast-paced environments.

Responsibilities:

Customer Focus

• Understand user motivations, behaviors, and workflows related to personal data management.

• Engage with users regularly to validate assumptions and uncover unmet needs.

• Stay informed on trends in user engagement, data ownership, and AI-enhanced experiences.

Data-Driven Decision-Making

• Define and track key metrics (e.g., adoption, engagement, retention).

• Use both quantitative and qualitative data to guide product development.

• Design and execute experiments (e.g., A/B tests) to validate hypotheses and measure impact.

• Make sound decisions even in data-scarce environments.

Go-to-Market & Product Marketing

• Develop onboarding and engagement strategies to drive user success.

• Collaborate with marketing and customer success teams to communicate product value.

• Identify and address adoption barriers through thoughtful rollout plans.

Product Development & Delivery

• Lead the full product lifecycle—from discovery to delivery and iteration.

• Write clear, actionable product requirements and prioritize effectively.

• Work within agile frameworks to ensure timely, high-quality releases.

• Build intuitive, accessible user experiences that integrate with existing systems.

Strategy & Commercial Acumen

• Align product vision with broader business goals and user value.

• Analyze market trends and existing solutions to inform product direction.

• Balance short-term deliverables with long-term strategic growth.

• Prioritize features that drive measurable impact and ROI.

Requirements:

• 6–8 years of experience in product management or related roles.

• Preferred candidate from Academic industry. Knowledge of APAC region

• Proven success in leading product development and driving user engagement.

• Experience with survey platforms, user engagement tools, or AI-powered features.

• Strong analytical skills (e.g., Excel, SQL, dashboards).

• Comfortable working with engineering and data science teams.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Generous holiday allowance with the option to buy additional days
● Health screening, eye care vouchers and private medical benefits
● Wellbeing programs
● Life assurance
● Access to a competitive contributory pension scheme
● Save As You Earn share option scheme
● Travel Season ticket loan
● Electric Vehicle Scheme
● Optional Dental Insurance
● Maternity, paternity and shared parental leave
● Employee Assistance Programme
● Access to emergency care for both the elderly and children
● RECARES days, giving you time to support the charities and causes that matter to you
● Access to employee resource groups with dedicated time to volunteer
● Access to extensive learning and development resources
● Access to employee discounts scheme via Perks at Work

About the business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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