Sr. Product Manager - Digital Experience Monitoring (m/f/x)

Your role at Dynatrace
Are you ready to take big software ideas from inspiration to market leadership? Our ideal candidate is someone familiar with Mobile Apps, Real User monitoring and DevOps, and is well-grounded in enterprise software and SaaS. Most importantly, we need someone who is fanatical about mobile users and their needs, data-driven, and focused on results. Does that sound like you?
As a Senior Product Manager for Mobile Real User Monitoring (Mobile RUM) within Digital Experience monitoring, you will be responsible for the product providing actionable answers to improve the experience of millions of mobile users. Real user and synthetic monitoring combined with 4k movie-like session replay, provide application optimization, enhanced customer experience and superior customer support across all digital channels.
Digital experience monitoring is part of our Dynatrace platform, connecting web and mobile apps with the user perspective and all backend and cloud systems to understand the impact on user experience and business outcomes.
You'll be responsible for:

• Drive the development and execution of the product roadmap and contribute to our near-term and long-term product strategy.
• Conducting market research and competitive analysis to help determine product direction.
• Discovering new product opportunities by combining customer feedback and analysis to identify areas where we can leverage our core technologies, strengths, and market leadership.
• Understanding user problems and, working with our design team, developing user flows and wireframes to ensure our solution delivers the best user experience.
• Driving pre-release activities to get early adopter customers and sales feedback to iterate on solutions.
• Writing compelling product blog posts that wow the customer.
• Partnering with product marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team.
• Taking ownership for outcomes - working through the priorities and dispersed teams proactively, anticipating risks, and developing appropriate mitigation plans.
• Meeting customers face to face as a product expert at events and user conferences.

What will help you succeed

• 5+ years of product management experience, with prior success in setting product strategy and executing it based on research, data, and industry trends.
• Experience in mobile monitoring market (technologies, functionalities and players).
• Solid understanding of mobile development frameworks, both native for Android, iOS and cross-platform.
• Experience as a mobile app developer with strong understanding of DevOps process, tools and best practices to instrument, develop and troubleshoot mobile apps.
• Experience in bringing new features to market, including defining go-to-market strategies and tactics, and tracking success with Key Performance Indicators.
• Expertise in customer needs: understands the target audience and desired goals, is value-driven, and thinks in use cases. Works methodically to drill down into the details of a use case and understand its impact on our users and whether it is aligned with the product vision.
• A "start with the end in mind and work backwards" mindset to help provide clarity of vision and maintain focus in execution.
• A special combination of strong leadership skills, initiative, and team player capabilities, including the ability to lead via influence, patience, and determination.
• Sufficient technical understanding to effectively work with developers in assessing technical tradeoffs and risks.
• Excellent prioritization skills and working through them across dispersed teams.
• Great problem-solving, organizational, and analytical skills.
• Excellent written and verbal communication skills suitable for working with top-level executives and end users as well as with sales and engineering teams.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.