Sportsbook Operations Senior Associate

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.
The Crown Is Yours
As a Sportsbook Operations Senior Associate, you'll drive the day-to-day execution of operational plans for high-intensity, live-focused sports, ensuring our offerings stay sharp and competitive. Collaborating across teams, you'll support campaign rollouts, monitor real-time performance, and turn data into actionable insights. From building dashboards to crafting long-range forecasts, you'll help shape go-to-market strategies that elevate engagement and impact.
What you'll do as a Sportsbook Operations Senior Associate

• Support the end-to-end delivery of sport operational plans, including the planning and execution of campaigns, promotions, and content rollouts.
• Lead day-to-day performance monitoring, using key metrics to evaluate success and identify opportunities.
• Build and maintain dashboards, performance reports, and campaign post-mortems that highlight key insights and drive decision-making.
• Identify, escalate, and resolve issues or gaps in sport performance or delivery.
• Play a key role in forecasting and planning processes, contributing to the development of daily, weekly, and long-range performance projections for key sports by leveraging historical data, seasonal trends, and upcoming calendar events.
• Conduct regular competitor benchmarking and event tracking to ensure we stay ahead of market trends.

What you'll bring

• Strong understanding of and passion for major sports, particularly live-heavy and event-driven formats (e.g. Tennis, Basketball, Table Tennis ).
• Proven ability to work with and interpret data; confident using Excel/Google Sheets and reporting tools such as Tableau and Sigma.
• Basic proficiency in SQL is a strong asset.
• Sharp commercial instinct with an interest in how product, promotion, and pricing impact engagement and revenue.
• Detail-oriented with strong organisational skills; capable of managing multiple initiatives in a fast-moving environment.
• Self-starter with a growth mindset and a proactive, problem-solving approach.
• Experience in a sports, gaming, media, or digital operations role preferred.

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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.