Multiple employees collaborating on work
Atlassian Logo

Atlassian

Senior Solutions Engineer, ITSM/ESM, UKI

Sorry, this job was removed at 04:07 a.m. (GMT) on Tuesday, Dec 02, 2025
Be an Early Applicant
In-Office or Remote
Hiring Remotely in London, England
In-Office or Remote
Hiring Remotely in London, England

Similar Jobs at Atlassian

11 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Principal Solutions Engineer will lead pre-sales efforts, mentor junior engineers, partner with sales teams, engage with customers, and deliver technical solutions.
Top Skills: AICloud
11 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Senior level
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Forward Deployed Engineer will lead AI/ML solution development, architect application integrations, guide teams, and align technical solutions with business objectives.
Top Skills: AIAPIsJavaScriptMicroservicesMlPythonPyTorchTensorFlow
11 Hours Ago
In-Office or Remote
London, Greater London, England, GBR
Entry level
Entry level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As an Account Executive, you'll be responsible for driving sales and building relationships with enterprise clients at Atlassian, leveraging their collaborative tools for effective team solutions.
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
This is a remote position. To help our teams work together effectively, this role requires you to be located in the UK.
We're looking for a (Senior) Solutions Engineer ITSM/ESM to expand our growing business and team in UKI. Our Solutions Engineers are accustomed to solving our customer's hardest problems and closing our largest enterprise deals. In this role, you'll be working directly with the enterprise sales teams and channel partners to understand the needs of Atlassian's customers. You'll strategise on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. If you're a customer-obsessed, top-performing enterprise Solutions Engineer this may be your dream job.
In this role, you will:
  • Work closely together with our cross-functional teams to drive the customer journey
  • Work with your team to investigate, discover, and assess client pain points and map client business and technical requirements to Atlassian capabilities
  • Partner with sales management to align the overall account plan and customer outcomes
  • Be delivering deeply compelling presentations, demonstrations and proof of concepts to customers and prospect
  • Work with product management to advance Atlassian's product line and provide customer feedback

More about you
We're looking for a dynamic, collaborative team member supporting the Atlassian values. Ideally you have 4 or more years of experience interacting with enterprise customers in a pre-sales or consulting capacity. You also have a proven track record of delivering successful customer outcomes with the ability to build trusted relationships with different stakeholders with the customer base. You preferably have a deep knowledge and understanding of the ITSM/ESM domain, or AI capabilities related to service management. You have been working extensively with the market in the UKI. You're equally comfortable in both a business and technical context. You love to learn, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making clients successful.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
#LI-remote #LI-FV1

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account