Solutions Engineer, Inside Sales

About Cellebrite

Cellebrite (Nasdaq: CLBT) is a global leader in Digital Intelligence solutions. Our mission is to enable our customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world. We empower organisations to master the complexity of legally sanctioned digital investigations and transform how they collect, review, analyse, and manage data.

Cellebrite’s solutions support public safety organisations, intelligence agencies, and enterprises worldwide, delivering secure and scalable digital investigation capabilities across cloud, on‑premises, and hybrid environments.

What is your mission?

As an Inside Sales Solution Engineer, you will serve as the first‑line technical partner to Cellebrite’s EMEA Inside Sales teams, supporting both Public Sector and Private Sector segments. This role combines strong product knowledge, digital investigation domain expertise, and clear technical communication to help qualify opportunities, validate solution fit, and efficiently progress deals through remote, inside‑sales engagements.

You will work closely with Inside Sales, Product, R&D, Customer Success, Services, and Marketing teams, escalating complex or enterprise‑grade opportunities to field and specialist solution engineering teams where required.

Responsibilities

• Act as first‑line technical support for EMEA Inside Sales, partnering with Account Managers to qualify opportunities, validate requirements, and confirm technical fit
• Translate customer needs into clear technical requirements and recommended configurations aligned with investigative workflows and operational constraints
• Support commercial and enterprise Inside Sales opportunities by advising on integrations, security considerations, and scalable deployment patterns
• Partner with field Solution Engineers, Private Solutions, and Solution Architecture teams on complex or non‑standard opportunities, providing strong context and documentation
• Deliver high‑quality remote product demonstrations tailored to audience roles, use cases, and stage in the sales cycle, and own demo management including environments, assets, and scripts
• Run lightweight technical validations such as trial guidance and capability checks, defining next‑step criteria and handing off deeper pilots or POCs where required
• Own first‑line technical responses for RFPs, RFIs, and security questionnaires, coordinating inputs across Product, R&D, Security, and Services teams
• Enable Inside Sales through training sessions, office hours, call shadowing, and the creation of playbooks covering discovery, demos, objections, and competitive positioning
• Create and maintain reusable technical assets including demo scripts, recorded walkthroughs, technical FAQs, and discovery templates
• Maintain accurate opportunity notes, technical documentation, and handover artefacts within CRM and internal knowledge bases
• Uphold Cellebrite’s ethical standards and ensure all proposed solutions comply with legal, regulatory, and privacy requirements

This role is a hybrid position, with regular in‑office attendance on core days to support business and operational needs, and is well‑suited to solution engineers who enjoy high‑velocity, customer‑facing technical engagement in an inside‑sales environment, with limited and infrequent travel (typically under 10%).

Requirements

• Experience supporting high‑velocity sales motions such as inside sales, SMB, mid‑market, or regional sales teams
• Demonstrated ability to deliver compelling remote product demonstrations and communicate technical value to technical, operational, and procurement audiences
• Strong written communication skills, including drafting and reviewing RFP/RFI responses and technical documentation
• Solid IT foundation, including Windows environments, networking, security concepts, SaaS and on‑premises deployments, and basic troubleshooting
• Ability to simplify complex technical topics and manage multiple stakeholders across countries and time zones
• Strong collaboration skills with the ability to coordinate demos, RFPs, and escalations across internal teams

Basic Qualifications

• Bachelor’s degree or equivalent practical experience
• 3+ years of experience in a customer‑facing technical role such as Solutions Engineering, Sales Engineering, Technical Account Management, or Customer Success
• Experience supporting CRM‑driven or SaaS‑based technical sales processes

Preferred Qualifications

• Multilingual capability, with preference for German or French
• Experience supporting EMEA customers across public sector and commercial or enterprise segments, including formal tender processes
• Hands‑on experience with digital forensics or digital investigation workflows
• Experience supporting or coordinating enterprise or Private Solutions opportunities involving complex architectures and integrations
• Experience developing enablement or training content for sales teams
• Relevant technical or product certifications (e.g. cloud platforms, security, or Cellebrite solutions)

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