The Solutions Engineer will act as a technical advisor to the sales team, conducting software demonstrations and collaborating with clients to create tailored EHS and QMS solutions. Responsibilities include leading presentations, crafting proposals, assisting in development tasks, and training sales staff, all while engaging with diverse stakeholders and ensuring customer satisfaction.
At HSI, we empower businesses with cutting-edge Environmental, Health, Safety (EHS) and Quality Management Systems (QMS) software. As we expand into Europe, we’re seeking a dynamic and technically adept Solution Engineer to join our team. If you thrive in a fast-paced SaaS environment and are passionate about solving business challenges through technology, we’d love to hear from you.
As a Solution Engineer, you’ll be the technical cornerstone of our sales process, working alongside the sales team to engage prospects and customers. You’ll provide technical expertise, deliver impactful demonstrations, and help shape tailored solutions for clients in the EHS/QMS space.
Key Responsibilities
- Act as a trusted technical advisor to the sales team during the sales process.
- Present, demonstrate and sell HSI’s software solutions to prospective and existing customers.
- Organize and lead impactful online and in-person platform demonstrations.
- Collaborate with clients to understand, assess, and document client needs to design tailored solutions.
- Partner with implementation, operations, and product teams to develop Statements of Understanding (SOU) and Scopes of Work (SOW).
- Assist in crafting proposals, RFPs, RFQs, and RFIs, and support sales teams in presenting to clients.
- Provide coaching and training to sales team members to enhance product knowledge and technical sales skills.
- Undertake minor development tasks using HTML and scripting languages
- Represent HSI at industry events and trade shows; deliver public talks on relevant topics as needed.
Competencies
- Active Listener & Communicator: Skilled in asking the right questions and accurately gathering requirements.
- Critical Thinker: Analyzes problems effectively and identifies innovative solutions.
- Problem Solver: Collaborates creatively with teams to address business challenges.
- Stakeholder Engagement: Builds strong relationships across diverse groups.
- Decisive: Confidently prioritizes requirements, assesses solutions, and makes informed decisions.
- Strong Writer: Translates business needs into clear, actionable technical documentation.
- Engaging Presenter: Effectively communicates findings and leads stakeholder discussions.
Education: Bachelor's degree in Computer Science, Business, or related technical field (or equivalent professional experience)
Experience:
- Minimum 5+ years in EH&S/QMS software industry
- Proven track record in SaaS solution sales
- Demonstrated success with complex enterprise technology solutions
Technical Expertise:
- Comprehensive understanding of SaaS-based software systems
- Hands-on experience with web technologies and development
- Proficient in API integrations and cross-domain single sign-on strategies
- Experienced with HTML and scripting languages
- Proven capability to translate technical capabilities into business value
Professional Skills:
- Exceptional ability to communicate complex technical concepts clearly
- Strong relationship-building skills with senior executive stakeholders
- Outstanding written and verbal communication abilities
- Advanced presentation and technical demonstration capabilities
Accountability & Performance Measures
- Meet Productivity and Profitability Goals: Consistently achieve assigned quotas for performance and revenue.
- Ensure Sales Pipeline Progression: Maintain steady deal momentum during the initial stages of the sales process.
- Drive Product Growth: Achieve growth targets within the assigned channel, sales team, or account portfolio.
- Maintain Customer Satisfaction: Deliver exceptional service to uphold high customer satisfaction ratings in line with company standards.
- Complete Training and Development: Successfully finish all required training and professional development objectives within the specified timelines.
- Competitive compensation package
- Cutting-edge technological environment
- Opportunities for professional growth
- Chance to make a significant impact in workplace safety technology
- Environment that values technical creativity and innovation
Role Specs
- Location: Remote, based in UK or Ireland
- Travel: Up to 30% of time
- Contract: Full-time, permanent position
Top Skills
HTML
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