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Firefly Solution Consultant Specialist
The Digital Media (DMe) Solutions Consulting team is seeking a visionary Firefly (FF) Solution Consultant (FF SC) to solve critical client problems leveraging Adobe’s cutting edge creative GenAI. Collaborating with technical experts on DMe & Digital Experience (DX) you will develop innovative solutions for to our customers’ most complex problems. This role involves working across various groups, such as Product Marketing, Product Management, Engineering, and Professional Services as the voice of the field and helping drive innovation for Adobe. You will also customize sales plays, use-cases, and technical solutions to showcase the value of Adobe Creative Cloud GenAI technologies in customers' workstreams. Strong knowledge of Adobe solutions, both Creative and Digital Experience, is critical.
Job Responsibilities
Use in-depth product knowledge to provide technical expertise to sales staff and customers through Discovery, Presentations, and Solution Demonstrations.
Assist the sales staff in assessing potential application of Adobe solutions to meet customer needs and coordinate preparation of detailed product specifications for solution development and implementation.
Partner with Adobe Account teams as overlays, aligning directly with Product Specialist AEs to set strategy, vision, and technical solutions for GenAI opportunities.
Drive the technical ecosystem to understand customer needs, match them to Adobe technology, and communicate the value this solution will deliver to the customer.
Skills Needed
Strong executive presence and communication skills.
Outstanding discovery skills and ability to lead whiteboarding sessions.
Proven track record in ideation and innovation.
5+ Years of experience selling complex software solutions.
Domain Knowledge
Demonstrated knowledge of marketing systems and their applications in business.
Familiarity with key industries (e.g., Media & Entertainment, FSI, High Tech, Telecom, Health Care, Travel & Hospitality, B2B) and key industry trends is a plus.
Familiarity with the creative industry and standard methodologies is a bonus.
Technical Skills
Understanding of Adobe’s Digital Experience solutions such as AEM and Workfront.
Demonstrated knowledge of Creative Cloud Tools (e.g., Photoshop, Illustrator, InDesign, Video, 3D).
API knowledge is essential.
In-depth experience with low-code development platforms (e.g., Microsoft Power Apps/Automate, Workfront Fusion, Mendix, Zoho Creator).
Experience with JavaScript/REST/Java or PHP/API level integrations.
Anticipated Activities
Participate in architecture design discussions.
Collaborate with an extended team of business, technical, and process experts.
Build and deliver presentations, demonstrations, and other documentation at the “C” level.
Project confidence and competence in all customer interactions.
Apply problem resolution and critical thinking skills to address customer needs.
Manage your own schedule and be responsive and dedicated to customer support.
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