Software Engineer, Cloudforce One (Platform Abuse Response)

Available Locations: Hybrid - Austin, TX or London, UK
About the team
Cloudflare's mission is to help build a better internet and the Cloudforce One Platform Abuse Engineering (PLAB) team, lives at the core of that effort. The team empowers customers with products and services to combat abuse, enables deeper coordination with our external industry anti-abuse partners, and ensures that teams in the company can respond to the quickly changing legal landscape of the internet with scalable tools and services. This includes services that have a direct impact on efforts to stop the spread of CSAM (child sexual abuse material) across the internet. Read more about our CSAM Scanning tool here.
About the Role
Engineers on the Platform Abuse Engineering team are responsible for the entire software development lifecycle for our products and services which include both internal and customer-facing software. Whether closing gaps in our abuse processing pipeline, extending our Trust & Safety platform or road mapping the future of Trust & Safety solutions, software engineers on the Trust & Safety Engineering team are critical to Cloudflare's ability to help make the internet a better place.
This role will be based out of our Austin or London office
What you'll do
While the majority of our services are now written in Golang, you will also work with technologies such as Typescript, Kafka, Redis, Kubernetes, Terraform, Temporal and PostgresSQL. We are looking for great engineers regardless of experience with any of these specific technologies.
Responsibilities include

• Designing, building, running and scaling tools and services that support Trust and Safety efforts
• Analyzing and communicating complex technical requirements and concepts, able to identify the highest priority areas and carve a path to deliver
• Collaborating with T&S, legal and product teams to understand goals and develop robust and scalable solutions.
• Improving system design and architecture to ensure stability and performance of the internal and customer-facing compliance and anti-abuse services
• Ongoing monitoring and maintenance of production services, including participation in on call rotations
• Working closely with Cloudflare's Trust and Safety team to help make the internet a safer place
• Mentoring and guiding developers in the Platform Abuse Engineering team to help build collective knowledge and technical expertise

Desirable skills and experience

• 1 - 3 years of experience building large-scale software applications, preferably distributed systems
• Experience designing and integrating RESTful APIs and/or gRPC services
• Knowledge of SQL and common relational database systems such as PostgreSQL
• Prior experience working with Go
• Excellent debugging and optimization skills
• Experience in writing well tested code

Bonus
(Relevant but not required - we love to learn on the job!)

• Prior experience working in the Trust & Safety domain space or building abuse detection systems
• Deep understanding of DNS, TLS/SSL and HTTP
• Expertise in web security issues and industry standards for access control