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About Us
Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.
At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.
Learn more at diligent.com.
Position Overview
Reporting to the VP of Marketing for EMEA, the Social Media Analyst will promote the company’s corporate initiatives and brands, manage strategic communication and messaging and extend Diligent Corporation’s market reach by increasing our media promotion and amplifying the activities of the Marketing team. This individual will be a dynamic, go-getter who can self-manage.
Key Responsibilities
- Develop organic social strategy to via online social channels to increase Diligent’s company visibility and promote Diligent as a thought-leader in the governance, risk and compliance (GRC) space.
- Proactively identify opportunities for Diligent to contribute to timely topics across social media with create messaging and content placements.
- Write and/or edit all social media content for EMEA, including but not limited to: organic social media posts, creation of content of short form video clips, news Hijacking and regional event coverage.
- Help conduct social media training and prepare internal stakeholders on how best to use their social media platforms as thoughts leaders in market.
- Leverage social media tools such as Advocacy to support amplifying our region content via our Diligent team members.
- Lead internal communication for all EMEA social media coverage and partner with the PR team on the latest PR schedule.
- Understand the analyze the social media landscape to determine and manage the organic social strategy across the EMEA region.
- Develop key metrics and ensure a strong organic social engagement. Prepare campaign-specific measurement and monitoring reports.
- Collaborate with the paid social and digital team to ensure a clear message is being delivered in market via organic and paid channels.
- Partner closely the Field Marketing team on upcoming campaigns which require organic social support.
Requirements/Skills
- 3+ years in hands-on organic and paid social media experience in B2B environments, preferably SaaS.
- Solid understanding of and experience in social media channels to drive brand awareness, thought leadership and engagement.
- Energetic with amazing interpersonal and collaboration skills and the ability to work across teams and organisational levels.
- Resourceful, creative, and able to brainstorm and implement new ideas.
- Strong portfolio of marketing communications deliverables and writing samples required.
Nice to haves:
- Experience in B2B SaaS.
- GRC industry knowledge and/or experience.
- Familiarity with Advocacy, Hootsuite, Marketo.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.
Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
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