Social Media Manager

Social Media Manager (12-month FTC)

Location - Bexhill, Leicester or London (hybrid one day per week on site)

Welcome to Hastings Direct - From our Group HR Director, Pam Angel

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. 

Role overview   

We’re looking for an Organic Social Specialist to join the Brand and Marketing team here at Hastings Direct for a 12 month FTC, to develop and execute a social media strategy that will drive brand awareness, consideration and customer engagement. Social as a key channel we want to grow over the next 12 months, and see it as a lever to help inspire, educate and entertain the next generation, as well as existing generations, of insurance customers. 

We’re embarking on a 12-month test and learn plan in collaboration with an external agency, looking to prove the value of organic social and have some fun while we are doing it. If you have experience developing social media strategies that drive brand consideration and awareness, we’d love to speak to you. Although the role is only FTC to start with, if we are able to grow the channel and prove its worth, this is likely to turn into a full time opportunity.  

Job details:

• The day to day responsibilities of the role will include but wont be limited to:
• Develop social media plans, campaigns, activations and tactics to drive brand and product awareness and consideration, as well as customer engagement.  
• Work with a broad range of social tools to deliver campaigns and analyse their impact – from listening to content-planning 
• Work with team members to brief and oversee the production of social assets with the external production teams 
• Collaborate with creative, product and internal teams to drive brand stories 
• Develop ways to engage our community to drive awareness, conversation and affinity to Hastings Direct 

Essential skills / Experience 

• Significant experience in social media management, with evidence of growing and developing social media channels from the ground up.
• Exceptional Data storyteller with strong presentation skills
• A creative thinker who can come up with original ideas to elevate Hastings direct digitally.
• A natural communicator – confident in presenting social campaigns and activities to different parts of the business and managing key stakeholders 
• Strong stakeholder engagement skills and well versed in working cross functionally 
• Financial services experience is preferred but not essential

The interview process – update per role requirements 

Our interview process involves the below:   

• Recruiter screening call   

• 1st stage interview with hiring leader 

• 2nd interview with hiring leaders leader 

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website  

Regrettably we are unable to offer sponsorship for this role

Benefits: in addition to a competitive salary and £5k car allowance you will also receive…  

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail  

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus  

Physical wellbeing – as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen  

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support  

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs  

There's more! – 27 days annual leave + bank holidays, with the option to buy or sell one of your  weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.