WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We’re looking for a Social Media Manager, fluent in both German and English, to craft engaging content for anime fans across the EMEA region. You’ll create original posts, adapt global campaigns, and bring exciting stories to life. Reporting to the Senior Manager of Social Media, you’ll manage channels, work with cross-functional teams, and connect with a passionate community.
You will work closely with the Audience Development team, which is responsible for one of the entertainment industry's largest social media networks, with over 130 million followers worldwide across every major platform with continued growth far beyond industry standards. If you love fandoms and engaging with dedicated audiences, this is the role for you!
Core Areas of Responsibility
- Develop and share engaging content for platforms like Instagram, Facebook, Twitter, TikTok, and YouTube.
- Translate and adapt global campaigns for EMEA audiences, especially in the German market.
- Oversee daily community management and promote anime titles to grow and engage audiences.
- Collaborate with teams across brand, editorial, PR, and content operations for effective campaigns.
- Execute, track, and report on social media strategies and goals.
- Stay updated on social media and anime community trends to keep content relevant.
- Work with the editorial team to drive traffic to Crunchyroll News.
- Maintain Crunchyroll’s authentic tone and build strong relationships with fans.
- Monitor social media metrics and adjust tactics for better results.
- Manage paid social media campaigns and track performance.
- Occasionally manage social channels during evenings and weekends.
- Explore new platforms, content types, and practices to stay ahead in social media trends.
We are considering applicants for our London office.
About You
We get excited about candidates, like you, because...
- You have 5+ years of experience in social media or community marketing, ideally in entertainment or media.
- You are fluent in English and German, written and spoken, with excellent grammar and attention to detail.
- You have a deep understanding of major social platforms, know how to tailor content for each, and can mentor others in best practices.
- You have proven success with creative and innovative social media campaigns, including paid media.
- You have experience using analytics and data to drive growth and engagement strategies.
- You have intermediate or higher proficiency in Adobe Photoshop or similar tools.
- You are familiar with workflow and project management tools for handling social requests and cross-team collaboration.
- You have a strong understanding of fandom communities in the German market, such as anime, gaming, comics, sports, music or other pop culture genres.
- You have a keen sense of internet culture, trends, and content storytelling.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
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Take Time for You - Accrued PTO, Summer Fridays, Company Christmas vacations, and flexible schedule, Hybrid work schedule.
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Find Balance - Online yoga & wellness classes.
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Work hard, watch hard - Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store.
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Level Up - Prepaid Udemy account, professional development courses & conferences.
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Press Play - Game nights, anime nights, online team buildings & celebrations.
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Best-in class company paid private medical, dental, vision.
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Salary contribution into a DC Pension Plan.
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Reimbursement for travel to and from the office.
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Paid parental leave for birthing parents and non birthing parents.
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Employee Assistance Program (EAP) with counseling sessions available 24/7.
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Gym and Meal allowances.
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8 Company paid Holidays plus 20 days of annual leave.
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
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Courage. We believe that when we overcome fear, we enable our best selves.
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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
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Service. We serve our community with humility, enabling joy and belonging for others.
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Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
What We Do
Crunchyroll is the world’s largest destination for anime and manga focused on creating 360° experiences — from video to merchandise, events, and gaming — for fans to connect through the content they love.
Why Work With Us
The quality of our company is a direct result of the quality of our people, so we take the process and art of hiring very seriously. Every position we recruit against is an opportunity for us to enhance and directly impact our culture and climate, and it is a reflection of the values we uphold.
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Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Two in-person days per week. Tuesdays and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if the please.
