Social Media Content Creator EMEA

Job Description
J.P. Morgan is looking for a dynamic Social Media Content Creator to enhance EMEA communication efforts, focusing on Commercial and Investment Banking. Join our global social media team in London, where innovation, storytelling, and business strategy converge to amplify our brand. As a creative storyteller passionate about social media and visual content, you'll shape the voice and visual identity of one of the world's largest financial services firms. Collaborate with stakeholders across communications, marketing, and business to craft content that resonates and elevates our presence.
As a Social Media Content Creator within the global social media team at J.P. Morgan, you will advance EMEA communication efforts with a primary focus on Commercial and Investment Banking. You will collaborate with stakeholders across communications, marketing, and business to craft content that resonates, promotes measurable business results, and elevates our commercial and investment banking presence.
Job responsibilities

• Video story telling: Conceive, produce, and edit short-form video content and series tailored for social platforms, leveraging the latest trends and technology.
• Strategic content creation: Develop and execute high-impact campaigns, producing graphics, videos, and photography that bring our brand to life across social channels.
• Brand voice and copywriting: Write compelling copy and create content in our brand voice, ensuring consistency and authenticity across platforms, accounting for nuances across local markets.
• Calendar management: Manage and maintain editorial calendars, ensuring a consistent, strategic flow of content aligned with business priorities.
• Stakeholder collaboration: Partner with cross-regional teams to deliver integrated campaigns and initiatives, fostering a culture of collaboration and continuous improvement.
• Data-Driven Insights: Analyse social media metrics to track performance, identify growth opportunities, and provide actionable recommendations.
• Social Listening: monitor social platforms for breaking news and emerging topics, acting as the team's eyes and ears in a fast-paced environment.
• Project management: Communicate effectively regarding project timelines, status, and results, ensuring transparency and accountability.

Required qualifications, capabilities and skills

• Social media or digital content creation role, with a proven track record in video storytelling from ideation to execution.
• Proficiency with Adobe Creative Suite (including After Effects), Canva, and Microsoft Office Suite.
• Deep understanding of the social media landscape, trends, and analytics.
• Experience managing editorial calendars and social media campaigns across multiple platforms.
• Highly organized, creative, and collaborative, with the ability to build relationships across divisions and business.
• Ability to exercise sound judgment in a fast-paced, dynamic environment.
• Solutions-oriented, confident in pitching and executing new ideas within deadlines.
• Excellent verbal, written, and interpersonal communication skills, with strong copywriting abilities.

Preferred qualifications, capabilities and skills

• Bachelor's degree.
• Experience within financial services or other highly regulated industries.
• Familiarity with social media monitoring and management tools (e.g., Sprinklr, Zignal, Hearsay, LinkedIn Analytics).
• Entrepreneurial spirit, eager to learn, contribute, and make an impact.

Candidates considered for this role will be asked to supply writing and video or motion graphic samples.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.