Social Media/Community Assistant/Manager (Freelance / Contractor)

 is part of Keywords Studios, the biggest technical and creative services provider to the global video games industry and beyond. Keywords has over 13,000 staff across 65 facilities in 22 countries delivering services to more than 950 clients across the globe. 

About Laced:

Based in London and founded in 2015, Laced is a full-service creative agency specialising in audio, music, publishing and merchandise. We work with some of the biggest clients across the gaming and entertainment industries including Bandai Namco, Bethesda, Capcom, Devolver, Games Workshop, Gearbox, Jagex, Xbox Game Studios, Sega, Ubisoft, Remedy and many more.

Laced offers 4 core services to our clients: 

• Record Label Services
• Merchandise & E-Commerce Solutions
• Audio Services: Music, Sound Design & Implementation
• Music Publishing Administration & Sync

The label has released over 250 albums including nearly 200 vinyl products since 2016. Our merchandise and e-commerce business is growing quickly, helping our partners design, manufacture and sell awesome products across the globe.

The Role:

We’re currently on the lookout for a freelance/contractor social media & community assistant or manager to support us across projects on the record label, merchandise and general Laced branding.

The candidate will need at least 2 years of experience in social media and/or content creation in a similar marketing role, ideally with experience working with vinyl and other merchandise and a passion for video games.  

We’re looking for someone who has exceptional attention to detail, a flair for copywriting, and a familiarity with Adobe Photoshop and video editing software.

They will need to be familiar with different social media platforms, scheduling tools, and managing a social post schedule/calendar; as well as being able to interact with customers and the public online in an appropriate, accurate, fun and friendly way.

Ideally, they will be comfortable with basic photography and video filming and editing.

The successful candidate will work closely with the existing team to plan and create social media content to promote the label and its physical and digital music releases.

The role will be fully remote, and candidates will need to be based in the UK.

The estimated working hours will be 15-20 per week but would need to be available 5 days a week due to the nature of the work.

Responsibilities:

• Managing a social media schedule and posts
• Creating a variety of text-based, image and video content
• Coming up with engaging social content ideas outside of product campaigns
• Managing campaign assets across multiple music releases
• Engage with customers and the public in a light-hearted but appropriate way
• Potentially taking photos and videos of and/or with products and be an online presence for Laced
• Build and send product newsletters, including images and copy
• Help to build client YouTube channels and manage content
• Keeping up to date with video game and soundtrack news and trends
• Work across multiple projects simultaneously
• Follow company and client style and brand guidelines.
• Collaborate with various teams to meet deadlines
• Organise and store all files efficiently within the company archives and folders.

The candidate will need 2+ years’ experience working in social media and/or community marketing and content creation ideally with experience in the video game sector, and should have knowledge of:

• Social media content types and trends
• Copywriting
• Platforms including X, Facebook, Instagram, TikTok, YouTube, Bluesky, Threads and Reddit
• Adobe Photoshop or Canva
• An awareness of successful social media brand accounts
• An awareness of video game and music and trend

Desirable Skills & Experience:

• Generally technically savvy and able to learn new software quickly
• Schedulers like X Pro, Meta Business Suite, deck.blue
• Video editing software such as After Effects or Premiere

This position is to work as a freelancer from home and can be based in the UK or anywhere in the world as long as you can work in the schedule proposed.

Salary: Dependent on experience.

This will begin as a contractor/freelance position which could transition into part time/full time PAYE employment. We will discuss holiday allowances and other benefits available to the candidate on the contractor/freelance position during the interview process.

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Role Information: EN

Studio: Laced

Location: United Kingdom

Area of Work: Media and Entertainment, Audio Development

Employment Type: Freelance / Contractor

Working Pattern: Remote