Small Works Manager

Based – Derby (on client site Rolls-Royce)

Hours - 40 (Monday to Friday)

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.  

What this job involves:

As a Small Works Manager, the purpose of the role is to operate within the department supporting the Small Works projects team in maintaining and developing the capability and co-ordinating the daily operations of associated works. 

What your day-to-day will look like:

• Day to day supervision of the technical resource in relevant areas. 

• First point of contact for the internal/external customers and first point of contact for the Small Works Lead. 

• Helping the team efficiently meet all the relevant KPI & SLA requirements. 

• Carry out regular site Supervisory Health and Safety inspections, and to ensure staff and contractors are complying with H&S standards. 
• Liaise with customers and suppliers to identify and scope works.

• Prepare quotations for works required.
• Manage workload effectively and in conjunction with other stakeholders to facilitate effective scheduling of works.

• Pre-Start meeting before works with internal and external teams – Keep a record on site 

• Be available to attend or manage critical call outs and provide written incidents reports as required including preparing the basis of the quotes for the remedial works required. 

• To ensure the online monthly toolbox talks and awareness of any Health and Safety issues, to ensure the workforce is fully updated and safe. 

• Verifying sub-contractor works post-completion to ensure standards of workmanship and customer satisfaction. 
• Complete physical and online forms as required to monitor and track works

• Taking ownership of the client’s needs and purse good communications with the customer to build a stable relationship. 

• Controlling and maintaining cover during holiday periods. 

• Carry out works as directed by the Small Works Lead. 

• Produce quotes as required for various departments across the business. 

• Production of Test and Commissioning Certificates 

• General overseeing of Project works and reporting 

• Planning weekly labour tasks and updating labour 

 Skills & Experience:

• A minimum of City & Guilds or NVQ qualifications within Building Services or equivalent 

• A good knowledge of all building services 

• Sound level of administration and organisational skills 

• Proven practical experience within the project management or facilities management industry
• Setting and working to tight deadlines in a fast-paced environment

• Ability to develop a good understanding of the customers’ business requirements 

• Proactive approach to all tasks undertaken with ability to manage own workload

• Excellent interpersonal and communication skills 

• Commitment to providing a high-quality service and willing to work flexibly 

• Work overtime when required 

• Have a sound knowledge of our client base and specific contractual agreement with them 

• Respond to emails in a timely manner 

• Ensure technicians are working compliantly to industrial standards and Integral policy and procedures 

At JLL, we embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and beyond. We support each other's wellbeing and champion inclusivity and belonging across teams. What sets JLL apart is our culture of collaboration, both locally in the UK and across the globe. Join us in taking the more inspiring, innovative, and optimistic path on our journey toward success as a Small Works Manager in Derby.

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