Site Reliability Engineering (SRE) Manager

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Evidence and Devices Engineering team is responsible for Motorola Solutions’ body cameras, vehicle cameras and evidence management software leveraged in public safety and enterprise applications worldwide.
We are a thriving and growing company in search of a Site Reliability Engineering (SRE) Manager to join our evidence management team on a remote basis. This full-time position offers the opportunity to play a significant role in the development and growth of our software engineering projects. We are seeking a talented and proactive individual who can contribute to our team’s success and foster a spirit of collaboration within the company.
Job Description

You will lead a squad of talented SRE's responsible for the uptime, performance, and scalability of our core platform. This is a pivotal Player-Coach role that bridges high-level strategy with hands-on execution. 
You will be central to defining and implementing our next-generation observability strategy. The ideal candidate will be a hands-on expert in the full observability stack, with deep experience in leveraging metrics, logs, and distributed traces to proactively ensure optimal end-user experience and system health.
Candidates must demonstrate an advanced ability to lead the diagnosis of complex, multi-service production incidents, translating deep technical analysis into actionable insights for engineering and product teams.

Simultaneously, you will be the primary advocate for your team, dedicated to their career growth, well-being, and maintaining a positive team culture.

Basic Requirements

Reliability Architecture: Lead the design and implementation of our next-generation observability strategy. Analysis of the end user experience, system performance, availability, uptime

Observability: Drive the strategy for monitoring, logging, and tracing.

Code & Automation: Actively contribute to the codebase. If a task is done manually more than twice, you will lead the initiative to automate it.

Incident Command: Serve as a primary incident commander for high-severity outages. Lead post-mortems (RCAs) to ensure we learn from every failure.

Required Skills and Qualifications:

• Excellent crisis management and a proven ability to remain calm and decisive under pressure during production outage.

• Deep understanding of Observability and Application Performance Management

• Deep understanding of cloud architecture, microservices, pipelines/workflows

• Proficiency in at least one higher-order programming language

• Expertise with cloud software delivery pipelines, including GitHub

• Ability to independently and collaboratively solve problems in a dynamic, fast-paced environment

• Strong communication skills, capable of conveying technical concepts to a diverse audience

• Proven track record of communicating with senior customer and internal stakeholders

Preferred skills and qualifications:

• Bachelor/Masters degree in Computer Science, Engineering or a related subject.

• Experience with microservices architecture.

• Previous working experience in an Agile environment (Scrum).

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement + bank holidays.  

• Attractive defined contribution pension scheme.

• Private medical insurance.

• Employee stock purchase plan.

• Flexible working options. 

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP, wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

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Travel RequirementsNone
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.