Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Site Estimating Engineer (#Remote)
In this role you will be responsible for identifying and working with our sales teams by visiting customer sites to scope the work and produce site specific quotations from Municipal/industry & Infrastructure works across our customer base. The role will include transferring successful quotations to the Service & Rental team for delivery All produced quotations are to be completed in accordance with customer contractual requirements and Xylem KPI’s, meeting customers’ expectations and maximising revenue opportunities.
Essential Duties/Principal Responsibilities:
· Identify customer requirements from customer enquiry
· Arrange and attend site, observing site ESH regulations
· Carry out full site scope/survey recording all required conditions and information to produce quotations
· Work closely with the procurement department, engage with 3rd party suppliers to obtain the best prices
· Produce repeatable quality quotation, which include pricing of all customer requirements such as product labour, documentation, CAD, manuals and certification.
· Ensure that all correct documentation is provided with customers quotations
· Adhere to Xylem pricing and commercial policies
· Liaise with the technical teams to ensure that correct parts are being identified for customers
· Liaise with customers as and when required if there are any delays to the quote or the customer has any questions/queries
· Complete transfer of approved successful quotations to the regional Service team for full delivery
· Utilise Xylem data by reviewing engineer reports, customer service history and correspondence.
· Always maintain accurate customer details and save all customer information on our inhouse system (Salesforce)
· Meet personal targets and development goals whilst contributing to team and department target
· The post-holder must comply with the Company’s Policies and Procedures and Code of Conduct
Additional Responsibilities:
· Identifying issues to drive performance and continuous improvement
· To undertake additional duties as required including support of other service regions for scoping and quoting engineers
· Support the sales teams in the tender to order process
Qualifications: Education, Experience, Skills, Abilities, License/Certification:
· Must have experience and qualified in site work within the Services sector.
· Mechanical/Electrical pumping experience
· Experience in pumping control solutions and monitoring (Digital)
· Good written and verbal skills are essential together with commercial awareness and a commitment to customer satisfaction.
· Computer literate
#LI-Remote
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
