Working at Atlassian
Atlassian is looking for a Services Solutions Advocate.
The Atlassian Advisory Services helps customers realize the value of their Atlassian investment through the delivery of outcome-based solutions centered around the Atlassian System of Work.
Our Services Solutions Advocates (SSAs) team, within Advisory Services, positions the solutions that best fit the customers need based on where the customer is in their Atlassian journey. The Services Solutions Advocates help customers understand their available options, inclusive of Channel Partner recommendations, and provide tailored recommendations that help clients achieve their desired outcomes
This is a remote position. To help our teams work together effectively, this role requires you to be located in the United States, Mountain/Central/East time zones.
Your future team
Our Services Solutions Team is comprised of people with backgrounds in Professional Services Sales and the Atlassian Ecosystem,. We position outcome-based services to help clients achieve their goals and realize the value in their Atlassian investment.
We're hiring a Services Solutions Advocate, reporting to the Head of Advisory Services, Americas. You are an experienced seller with a background in professional services. Here, you'll work with our Sales team to position net new services and our Advisory Services team to position services expansions or add-ons.
In this role, you will:
- In this role as a Services Solutions Advocate you will connect with the customer's main business and technical decision makers and understand the outcomes they want to achieve with their investment with Atlassian.
- You will perscribe a package of services that is inclusive of Atlassian's Advisory Services and Partner's services capabilities - as a holistic value-focused solution offering.
- You will partner with teams across our Sales and Success organization within Atlassian and you will also partner with our Atlassian Partner Ecosystem.
- You will align dependencies and timing between software and services sales to ensure a coordinated and seamless sales process for our customers.
Your background:
- Experience: Minimum of 5 years of sales experience in the professional services sector, with at least 2 years focused on the Atlassian ecosystem. Proven track record of meeting sales targets.
- Knowledge: Understanding of Atlassian products such as Jira and Confluence including solution areas such as Enterprise Agility, ITSM, and DevOps.
Compensation
At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: ($128,400 - $171,200)
Zone B: ($115,600 - $154,100)
Zone C: ($106,600 - $142,200)
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
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Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
