ServiceNow Principal Field Solution Architect

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. As part of our ServiceNow Solutions organization, you'll partner with our sales force to scope, price, and present solutions to prospective ServiceNow customers during presales discussions. Key Areas of Responsibility
* Acquire and retain customers by using world-class technical presales consulting techniques to communicate the power, flexibility, and ease-of-use of the ServiceNow platform.
* Assist sales in qualifying customer needs and participate across the sales lifecycle in acquiring strategic customers.
* Conduct standard and tailored product demonstrations, which also includes generating product demo scripts and scenarios and maintaining a demonstration environment.
* Scope and deliver Proof of Concept/Value engagements, respond to Request for Information/Proposal, and stay current on product developments/releases to a level required for demo and POC/POV.
* Scope customer requirements, aligning to platform capabilities, to design and propose relevant solutions.
* Create and present Rough Order of Magnitude (ROM) and Statement of Work (SOW) documents to propose and execute the designated solution for Customer review and signature.
* Support user conferences, trade shows, webinars, and other marketing events.
* Stay current on competitive analyses and differentiators between the CDW and competitors- in particular, business and technical problems addressed by products such as key regulations, business drivers, evolving business needs, and security.
* Collaborate with Sales and Delivery Services on internal hand-offs (commitments, expectations, etc.) in preparation for upcoming projects.
* Act as the ServiceNow subject matter expert at executive briefings and marketing events.
* Contribute to continual improvement of Delivery Services processes and the maturing of varied portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements. Required Qualifications The technically proficient, detail-oriented pre-sales leader we seek has these qualifications.
* 6+ years strong presales experience, particularly with ITSM and 4 other ServiceNow domains (i.e. CSM, HRSM, ITAM, ITOM, SPM, SecOps, etc.).
* Background as a leader of a presales team or similar leadership position a plus
* Mastery of the sales process as trusted advisor for account representative.
* Demonstrated expertise in web technology and ability to learn new technology.
* Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions.
* Understands interpersonal and group dynamics and reacts in an effective manner.
* Excellent communication and presentation skills to clearly articulate technical and business concepts, including extensive demonstration experience covering technical and value needs.
* Demonstrated experience in supporting sales campaigns to commercial and enterprise customers.
* ServiceNow PreSales Accreditations in all product lines.
* Experience-based understanding of project lifecycle, including all aspects of sales, transition to delivery, and delivery execution.
* Ability to understand good design practices with both process and ServiceNow.
* Active, respectful listening and interpersonal communication skills.
* Knowledge of ITIL; ITIL certification preferred.
* Ability to travel up to 25% of the time.
* College degree (or equivalent) preferred, preferably in computer science or information technology.
* Familiarity with organizational change management concepts and approaches preferred. Pay range: $133,100 - $186,800 depending on experience and skill set Annual bonus target of 20% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self- and your best ideas- to CDW. Because diverse perspectives bring forth better problem solving- and better solutions for our customers on a rapidly evolving technology landscape.
Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/)