ServiceNow Developer @Marsh

Company:Marsh

Description:

ServiceNow Developer

We are seeking an ServiceNow Developer to join our team. As an ServiceNow Developer, you will be responsible for supporting, developing, and maintaining the integrations and applications within ITSM, HRSD, SPM, SIR, etc that enhance our operations and services implemented on the platform. You will work collaboratively with cross-functional teams to deliver high-quality software solutions that meet business requirements and improve user experience.

Responsibilities

• Build and customize solutions across ITSM, ITOM, Security Incident Response, Software asset Management, and Hardware Asset Management

• Configure and customize the ServiceNow platform
• Develop and configure workflows, business rules, UI policies, client scripts, and integrations

• Ensure high-quality coding standards, maintainability, and compliance with best practices.
• Investigate, diagnose, and resolve issues as reported by customers or automated alerts
• Work closely with cross-functional teams, senior developers, and architects to refine technical approaches and system architecture to ensure successful delivery of ServiceNow solutions
• Develop and maintain technical documentation for solutions implemented.
• Troubleshoot and resolve technical issues related to processes and systems.
• Participate in code reviews, knowledge-sharing sessions, and technical workshops.
• Help define best practices for module development in a high-compliance regulated setting

What you need to have: including hands-on module development and scripting.

• 3 years of experience as a ServiceNow Developer
• Strong knowledge and experience with ServiceNow Platform and development best practices
• Experience with ITIL practices and frameworks
• Proficiency in JavaScript, Glide, and related ServiceNow development tools.
• Ability to work in a collaborative, fast-paced environment with a strong growth mindset

What makes you stand out:

• ServiceNow certifications (CSA, CAD, CIS, etc.) are a plus.
• Experience working in or with regulated industries such as insurance, healthcare, or finance
• Exposure to Agile methodologies and CI/CD practices within ServiceNow environments.
• Strong problem-solving skills and a passion for building scalable enterprise solutions.
• Experience with writing and executing tests with the Automated Test Framework

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme;
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.