Senior Transformation Manager

Practice Group / Department:

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. 

Norton Rose Fulbright is in the process of delivering a range of transformation projects and programmes, for which the Business Transformation Team is recruiting a Senior Transformation Manager to support delivery. The initial focus of the role will be on the programme management of the internal integration of our EMEA and Australia operations, although there will be opportunities to work on other projects and programmes.

As well as the relevant skills and experience, we’re looking for people who are innovative, commercial and value the work that they do. We celebrate multiple approaches and points of view and believe diversity drives innovation, so we’re building a culture where difference is valued.

The Business Transformation Team is a multi-disciplinary team covering project management, business analysis, change management & communications, data analysis & reporting and strategy. 

The Senior Transformation Manager will:

• Programme manage the EMEAPAC Integration Programme, including actively managing alignment points and dependencies across workstreams and ensuring functional integration teams are set up for success.
• Consult business service department heads and their subject matter experts to understand their objectives, processes, desired business outcomes, and business success criteria on projects.
• Support planning and analysis by providing structural advice on ways of working, organisation design, processes and technology.
• Guide the analysis of processes and systems to support transformation activities, re-engineering processes for efficiency gains, cost savings, standardisation and automation.
• Identify tactical fixes to remove pain points.
• Lead the management, analysis and delivery of projects or programmes (including business case and requirements definition; process improvement reviews and mapping; data modelling and analysis; functional design; solution assessment; implementation planning; UAT; end-user communication and training).
• Develop and manage project and programme control documentation (such as project plans; action logs; RAID logs).
• Escalate issues requiring senior-level input so they are resolved quickly and effectively.
• Working with our Senior Change Manager, lead change management and communications across projects within the transformation, identifying change impacts and inputting to the appropriate sequencing and timing of change delivery.
• Design and monitor performance and success measures and identify appropriate process controls, metrics and reporting.
• Identify and communicate interdependencies between projects and actively work to reduce siloes across the business.
• Help educate colleagues in project delivery tools and skills.

Key Skills and Experience:

• Strong experience in utilising a wide range of project management approaches and tools, understanding where and how to adjust and apply these.
• Experience working on large scale, complex, multi-geographical/global transformation programmes (integration specific experience desirable)
• Ability to present formal / informal findings in a clearly defined and persuasive manner and ability to write clearly and confidently for a variety of stakeholder audience groups.
• Excellent verbal, interpersonal, and written communication skills, including experience with developing and delivering presentations, editing, and proofreading 
• Ability to explain complex technical concepts in an easily understandable written format across a range of audiences 
• Strong understanding and experience of change management, adoption and communication principles and methodologies. (desirable)
• Collaborative and flexible approach.
• Strong attention to detail.
• Comfortable operating within an ambiguous and changeable environment, tailoring the approach as necessary.
• Ability to act decisively and move projects with pace.
• Highly motivated self-starter who is adaptable and pragmatic.
• Adept at process analysis, producing process documentation and process modelling.
• Workshop facilitation skills.
• Prince II/APMP/Scrum/Six Sigma or other project management or process improvement qualifications (desirable).
• Experience in the legal sector or professional services (desirable).
• Influencing and strong interpersonal skills.
• Problem solving skills.

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.