Senior Trade Operations Specialist

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

Introduction to GPS (Gilead Patient Solutions)

In some parts of the world, progress feels inevitable. Access is often taken for granted and the next life-saving innovation is always on the horizon. In other parts of the world, access to essential health services is in doubt and treatable diseases affect thousands of lives every day.

Gilead is a bridge to a healthier world. Building on our legacy, we forge connections — between patients and their communities, across borders, between public health, providers and private industry — to create solutions that address critical health inequities in low- and middle-income countries.

Together, we deliver healthcare access and choice to the people and places that need it most.

We have had a pivotal role in the history of providing access to life-saving medicines in low- and middle-income countries with decades of experience in pioneering novel, collaborative approaches. More than 30 years on, we remain steadfast in our commitment to expanding access to healthcare for everyone, everywhere through sustainable solutions that will have an impact for generations to come.

We are committed to broad patient reach through pioneering access programs that touch all parts of the healthcare ecosystem

We are the largest private funder of non-profit HIV programs in the world and in the U.S.

Gilead is committed to creating a healthier world for everyone.

Today, half the world’s population lacks access to essential basic health services. To change this, we must innovate – by developing new medicines AND by ensuring their impact wherever the unmet need is greatest.

That’s why for decades we have partnered with governments, communities and other stakeholders worldwide to expand access to medicines, help address the root causes of health inequities and end epidemics of HIV, hepatitis and other diseases in low- and middle-income countries (LMICs).

Description
Senior Trade Operations Specialist
JOB OVERVIEW / SUMMARY

Manage the commercial supply chain within the GPS region through close collaboration between commercial leads and distributors to minimise forecast volatility, new product introduction, as well as cross functional order book management with Gilead stake holders including Customer Service, Supply Planning, Quality, Regulatory, Artwork & Label Operations to ensure uninterrupted supply to markets.

Support the Voluntary Licenses (VL) Dashboard and related Trade Operations reporting. This role is crucial to ensuring the accuracy, timeliness, and reliability of market data that informs business decisions across multiple therapeutic areas. Responsible for data collection, preparation, QC checks, and dashboard updates using Excel and Tableau.
JOB RESPONSIBILITIES

• Quality evaluation of Purchase Orders in compliance with Distribution Agreements
• System Price Maintenance
• Maintain rolling commercial forecasts in collaboration with distributors & Commercial Lead

• Minimise forecast variance

• On-boarding of new distribution partners
• System setup of new client ship to location
• Manage NPI within GPS regions
• Collaborate with Key stake holders on product/licence withdrawals
• Manage open order book in collaboration with stakeholders to achieve OTIF
• Chair weekly meetings with Commercial Leads to review open order book & escalations
• Reporting & Analysis of regional activity
• Run Basic SAP Reports
• Adherence to SOPs & GMP/GDP Regulations
• Review, Update and maintained SOPs and Work Instructions
• Handles general customer service inquiries and routes questions to appropriate resources within Gilead
• Support the activities for regional distributor tenders
• Review opportunities for operational efficiency through supply chain optimisation
• Participate & prepare regional data for S&OP Meetings
• Support other GPS trade operations sub-regions if required
• Data collection & Pre-Processing – Collect, Cleanse, Format
• Data Processing - Transform datasets, calculate key metric using key conversion rates
• Data Quality Control & Validation – Identify mismatches, investigate anomalies, correct discrepancies
• Dashboard Maintenance – update of Tableau dashboards, data validation
• Any other reasonable request to support GPS Trade Operations activities

KNOWLEDGE & SKILLS
1. Administrative skills specializing in order management, logistics, supply chain management
2. Develops solutions to a variety of routine as well as moderately complex problems.
3. Demonstrates good organizational skills and verbal and written communication skills.
4. Able to spend majority of time working independently with little guidance using well-defined procedures.
5. Experience in writing SOPs
6. SAP

8. Advanced English

9. Advanced Excel skills: Pivot tables, VLOOKUP/XLOOKUP, INDEX-MATCH, conditional formulas, data cleaning, and formatting at scale. VBA/Macro knowledge will be beneficial

10. Strong Analytical Skills: Ability to work with large datasets, identify trends, and identify inconsistencies

11. Attention to Detail -  High level of accuracy in data handling and reporting.

12. Experience with Tableau (or similar BI tools) - Understanding of data source refreshes and validation steps.

13. Communication Skills - Ability to summarise findings and present data to cross-functional stakeholders.

EDUCATION & EXPERIENCE

Supply Chain & Logistics Experience

Pharma Experience preferred

Knowledge of cold chain supply chain desirable

Familiarity with pharma data sources (Volza, PharmaTrac, VL Portal).

Experience in supply chain or trade operations reporting

Therapy/Pharma Knowledge – (Understand therapies, regulation agreements etc)

Knowledge of SQL or other data transformation tools (Power Query, Python, etc.) for automation

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company.  Except if otherwise provided by applicable law, all  employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws).  Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

Please apply via the Internal Career Opportunities portal in Workday.