ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Senior Technical Product Owner – AI Products at ICON, you will be responsible for defining and driving the strategy, roadmap, and delivery of AI-powered products built on the organisation’s multi-agent framework and central AI platform. You will combine deep technical expertise with strong product management discipline to ensure solutions deliver measurable value, scalability, and high-quality user outcomes.
What You Will Do:In this role you will own the end-to-end product lifecycle, working closely with engineering and stakeholders to translate complex requirements into impactful, scalable AI products.
Key Responsibilities:
- Define and own product vision, strategy, and roadmap aligned to enterprise AI objectives
- Translate business needs into clear product specifications, user stories, and acceptance criteria for engineering teams
- Prioritise and manage product backlogs, balancing user needs, technical constraints, and strategic value
- Partner with AI, software, and UI engineering teams to drive delivery, ensuring quality, scalability, and compliance
- Define product success metrics and use data insights to guide product decisions and continuous improvement
- Lead product launches, including readiness planning, stakeholder communication, and adoption strategies
- Champion user-centred design, ensuring intuitive and effective AI-driven user experiences
- Act as the primary point of contact for stakeholders, communicating product priorities, roadmaps, and progress
To succeed in this role, you will bring strong technical product management experience, deep understanding of AI-driven solutions, and the ability to operate effectively across complex, cross-functional environments.
Required qualifications and experience:
- Proven experience in product management, including ownership of complex technical or platform-based products
- Experience working closely with engineering teams in agile delivery environments
- Demonstrated experience delivering AI-powered or data-driven products, with an understanding of AI system considerations
- Strong knowledge of product lifecycle management, from discovery through to launch and continuous improvement
- Experience managing multiple priorities and stakeholders within fast-paced, multi-team environments
- Strong stakeholder management and communication skills, with the ability to influence without direct authority
- Data-driven mindset, using metrics and insights to inform prioritisation and decision-making
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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
ICON plc London, England Office
12 Red Lion Square, Summit House, London, United Kingdom, WC1R 4QH
