Senior Systems Engineer

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewUK RRE Infrastructure Hosting team provides IAAS for Pronto Hosted Services, Command Central Control Room Solutions and other Command Central Products.
Pronto Hosting Services is part of the Pronto suite of applications from Motorola Solutions, which enables officers to access information in national and local databases on a mobile device whilst in the field. They can then reuse that information to complete processes digitally, as well as to manage and submit accurate information directly from the front line. From road traffic and community policing to criminal justice, crime investigations and back-office management support, Pronto delivers totally paperless policing to the front-line, reducing complexity and enhancing effectiveness.
CommandCentral Control Room Solutions is a mission critical secure control room solution providing integrated voice, data and multimedia communications hub to harness the power of a software as a service, simplifying control room IT management and reducing risk with ongoing enhanced communication functionality to meet the needs of the UK’s emergency services.
CommandCentral aggregates and integrates streaming video, real-time alerts, advanced data analytics, resource tracking, social media analytics, voice, Computer Aided Dispatch (CAD), records information and more into a single, intuitive interface with layered geospatial mapping.
Job Description

This role is primarily remote, with occasional travel to the offices.

Produces outline system designs and specifications, and overall architectures, typologies, configuration data-bases and design documentation of networks and networking technology within the Infrastructure as a Service hosted solutions. Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. 

Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.

Undertakes routine installations and de-installations of items of hardware and/or soft-ware. Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client. 

Conducts tests of hardware and/or soft-ware using supplied test procedures and diagnostic tools. Corrects malfunctions, calling on other experienced colleagues and external resources if required. 

Documents details of all hardware/software items that have been installed and removed.

Initiates and monitors actions to investigate and resolve problems in systems and services. Assists with the implementation of agreed remedies and preventative measures.

Specifies user/system interfaces, and translates logical designs into physical designs taking account of target environment, performance requirements and existing systems.

Produces detailed designs and documents all work using required standards, methods and tools, including prototyping tools where appropriate.

Basic RequirementsKey qualifications, skills and attributes:

• Fundamental Knowledge of System Level Design and system life-cycle management

• Fundamental Knowledge of IT hardware equipment

• Fundamental Knowledge of VMware and NSX

• Fundamental Knowledge of network principles, WAN technologies, routing and Global Load balancing

• Strong troubleshooting and problem-solving skills.

• Fundamental knowledge/experience of Docker or other containerisation runtime

• Fundamental knowledge/experience of Kubernetes orchestration

• Fundamental knowledge/experience with a Linux based OS in a production environment

• Fundamental knowledge/experience with Linux KVM virtualisation in a production environment

• Leadership experience and cross department influencing skills

• Experience with stakeholder and customer collaboration

• Experience / Desirable of automation tools such as ansible and terraform or similar.

• Experience / Desirable with REST API interfaces

• Experience with infrastructure as a Service and application hosting

• Must be able to work ‘On-Call’

• Must be able to attain SC and NPPV3 clearances

In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and reward package 

• 25 days holiday entitlement + bank holidays

• Attractive Pension Scheme

• Free Private Medical Insurance

• Flexible working options 

• Life Assurance

• Enhanced Maternity and Paternity Pay

• Career development support and wide ranging learning opportunities

• Employee Health and wellbeing support EAP, Wellbeing guidance etc

• Corporate Social Responsibility Initiatives including support for volunteering days

#LI-KTB

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced

Referral Payment PlanYes

CompanyMotorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].