Senior Studio Sample Control Specialist

Job Description:
Our Opportunity:
Chewy is seeking a Senior Studio Sample Control Specialist to join our product photography studio Sample Management Team in Dallas, Texas.
In this role, you will report to the Associate Director, Marketing Production Project Management and lead the end-to-end lifecycle of product samples used in photoshoots within the DFW Studio. You will have experience in merchandise inventory and data management, thrive in a systems-driven environment, and be comfortable navigating multiple software tools. You are collaborative, detail-oriented, and enthusiastic about partnering with teams across the business to ensure seamless studio operations.
What you'll do:

• Oversee the end-to-end sample process to ensure all projects with SKU lists are accurately checked in and out.
• Partner with the Marketing Production Project Management team and stakeholders in securing, tracking and receiving samples.
• Collaborate with Sample Management colleagues and other functional team members to ensure a seamless workflow into shoot production.
• Execute merchandise transfers from Chewy's nationwide fulfillment center network to ensure product samples are available for photography.
• Ensure that all samples sourced from fulfillment centers or other channels are ordered and received within established SLAs.
• Troubleshoot issues related to inventory organization, packaging, shipments, and product quality.
• Assist in documenting all sample transfer transactions, damages, and donations to maintain accurate reporting.
• Conduct routine audits of on-hand samples to identify items that are at end-of-life, obsolete, damaged, or ready for donation; coordinate donation efforts with the appropriate teams.
• Exercise judgement when verifying if enough SKUs have been received to execute all required imagery and request more if needed.
• Communicate updates/feedback in status meetings and/or through Workfront projects to keep Studio partners informed of SKU availability.
• Attend company business meetings to have a general awareness of Chewy's business, products/services, and the market.
• Lead communication within the studio to ensure all sample handling and care procedures are clearly understood and properly followed.
• Have the ability and are comfortable driving a Sprinter Van to pick up package deliveries and attend location photoshoots.

What you'll need:

• Strong computer skills with the ability to learn and use inventory and workflow systems such as Workfront, Creative Force (sample tracking software), and similar tools.
• Ability to partner with cross functional teams within the studio ensuring consistent follow-up, information gathering, and clear communication throughout the process.
• Experienced in organizing and distributing shipments and samples, with the ability to safely lift and move heavy materials as needed (50+ lbs).
• Ability to provide feedback that may inform adjustments to short-term operating plans.
• Recommend modifications to daily operations to help drive process improvements.
• Experienced in supporting cross-functional teams to drive project alignment and execution.
• Ability to set day-to-day priorities for their own work.
• Valid driver's license & insurance to drive company van.
• Prior experience in a studio environment is highly valued.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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