ABOUT PLUSGRADE:
Travel is not just about the destination; it's about every memory made along the way. We are dedicated to shaping the future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring out the best in everyone, fostering a culture where we believe we are better together, working towards an extraordinary future in travel. Come help us transform everyday travel into extraordinary experiences.
ABOUT THE ROLE:
As the Senior Strategic Partnerships Manager (Soft Brands & Consultants), you are the architect of Plusgrade Hospitality’s indirect revenue engine. You won't just manage relationships; you will design and lead the global strategy for Soft Brands, Consortia, and the Consultant ecosystem. Sitting at the high-level nexus of Sales, Product, and Marketing, you will build a sophisticated, scalable infrastructure that transforms Plusgrade from a tool into a "must-have" standard across the world’s most influential hospitality collections.
WHAT YOU WILL BE DOING:
Reporting to the VP of Strategic Partnerships and Alliances, you will:
- Ecosystem Architecture: Define and execute the multi-year roadmap for the Soft Brands and Consultant category, identifying untapped market segments and high-leverage entry points.
- Global Alliance Management: Act as the lead strategic negotiator for "Big Rock" partnerships, navigating complex legal and commercial frameworks with global C-suite stakeholders.
- Programmatic Innovation: Design and institutionalize scalable lead-generation playbooks, certification programs, and "Plusgrade-Certified" consultant frameworks that function autonomously.
- Executive Influence: Act as a key advisor to the Executive team, providing market intelligence that shapes Plusgrade’s global GTM strategy and product evolution.
-Cross-Functional Synergy: Lead high-impact, cross-departmental squads (Product, Marketing, Sales) to ensure the partner voice is integrated into the core product value proposition.
- Market Evangelism: Represent Plusgrade as a thought leader at global industry events and within exclusive consortia, driving brand authority at the highest levels of the industry.
KPIs for Success
-Contribution to Pipeline and ARR: Percentage of total company revenue sourced or influenced by the Soft Brand/Consultant ecosystem.
-Ecosystem Velocity: Reduction in sales cycle length for leads coming through certified consultant channels.
- Market Penetration: Year-over-year growth of Plusgrade’s "preferred vendor" status within Tier-1 global soft brands.
- Partner Lifetime Value: Growth in active, recurring referral volume from the top 20% of the partner portfolio.
YOU ARE SOMEONE WITH:
- 5+ years of experience in B2B SaaS Partnerships, Strategic Business Development, or Management Consulting (specifically within Hotel Tech or Global Hospitality).
- Deep, existing network within global soft brands (e.g., LHW, Preferred, Design Hotels) and Tier-1 hospitality consulting firms.
- A proven track record of closing complex, multi-year partnership agreements with significant revenue impact.
- The ability to translate high-level business goals into actionable, data-driven partner programs.
- Exceptional executive presence; ability to command a room and influence stakeholders who may have competing priorities.
- Proficiency in CRM architecture (Salesforce/HubSpot) to build sophisticated partner attribution and reporting models.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
WHAT YOU’LL LOVE ABOUT US:
🏦 401K Matching
🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓Learning Allowance
OUR PROCESS:
Plusgrade is an equal-opportunity employer and is committed to providing an accessible recruitment process. We welcome applications from all qualified individuals and are committed to equal employment opportunities regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, and any other category protected by law. Upon request we will provide accommodation for applicants with disabilities. If you have a preference regarding the language of your interviews, please inform our Talent Team when they reach out to you.
We believe in diversity and inclusivity and that is why our interview process is designed for a positive candidate experience and to ensure every candidate is evaluated equally. We may utilize technology-assisted/ artificial intelligence tools to help us screen, assess, and select applicants for this position. This job posting is for an existing vacancy.
All applications will be reviewed from our Talent Team and the successful candidate(s) will go through the following recruitment process:
Recruiter Phone Interview
Hiring Manager Interview
Team Interview
All candidates will be provided with feedback regardless if they pass or didn’t pass any of our interview stages. All your information will be kept confidential.
