We’re changing the way people connect to social care.
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
We are seeking a skilled Staff Data Engineer to own and enhance our data integration processes, with a focus on uploading and syncing data related to 211 relationships and other organizational data. This role is critical in ensuring data consistency, automation, and scalability across our data ecosystem. As a Senior Staff Data Engineer, you will be responsible for designing, building, and maintaining data pipelines that transform, load, and synchronize data from various sources into our environment. You will leverage cloud-based batch data load strategies and update APIs to ensure seamless integration. You will also play a key role in optimizing production systems, resolving incidents, and identifying automation opportunities to improve efficiency.
Responsibilities:
- Data Integration & Processing: Own all data uploading and syncing related to 211 relationships and potentially other organizational datasets.
- Pipeline Development: Design, build, and maintain scalable data pipelines that transform raw source outputs (e.g., customer 211s) into a structured format for internal use.
- API-Driven Data Uploads: Partner with Programs Team on creation and updating APIs to upload and synchronize bulk data efficiently.
- Database Design & Documentation: Create and maintain data models, metadata, ETL specifications, and process flows to support business data projects.
- Production System Monitoring: Monitor, maintain, and optimize data pipelines to ensure reliability, performance, and data integrity.
- Incident Resolution: Investigate and resolve user-reported incidents related to data syncing, transformation, and pipeline failures.
- Automation & Optimization: Identify opportunities to automate, consolidate, and simplify data solutions for better scalability.
- Code Reviews & Best Practices: Conduct periodic code reviews to enforce best practices in design, performance tuning, and maintainability.
Qualifications:
- 7+ years of experience in data engineering, with a focus on data pipeline development, transformation, and bulk syncing, with experience in one or more languages commonly used for data operations including SQL and Python.
- Deep knowledge and hands-on experience building/operating highly available, distributed systems of data extraction, ingestion, and processing in cloud environments such as GCP (ideal), Microsoft Azure or AWS.
- Experience with bulk API integration and JSON processing, including designing, optimizing, and troubleshooting high-volume data exchanges.
- Demonstrated strength in data modeling, ETL development, and data warehousing.
- Experience with relational databases such as MySQL (ideal), Oracle, or PostgreSQL.
- Experience with BigQuery (ideal), Redshift, or Snowflake.
- Experience in Airflow, GitHub, and CI/CD processes are a must.
- Ability to troubleshoot and optimize data solutions for performance and reliability.
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado
Perks at Findhelp
•401k & stock options
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Health, dental, and vision insurance
•Dog-friendly office in Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time
