Senior Specialist, Sales Operations

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Department: Revenue Operations
Reports To: VP, Revenue Operations

Role purpose

Accelya is seeking a dynamic and experienced professional to join our team as Senior Specialist - Sales Operations based in the UK.

This role is critical in driving the efficiency and effectiveness of the GTM organization. This individual will leverage their consultancy experience, analytical prowess, and exceptional communication skills to optimize sales processes, deliver strategic insights, and support the achievement of sales targets.

Duties & Responsibilities:

• Sales Process Optimization: Evaluate and enhance existing GTM processes to improve efficiency, accuracy, and effectiveness. Implement best practices and scalable processes that can support growth.

• Data Analysis and Reporting: Perform detailed data analysis to provide actionable insights into sales performance, pipeline health, and market trends. Develop and maintain dashboards and reports for senior management.

• Strategic Planning: Collaborate with senior leadership to develop and execute sales strategies that align with the company's goals. Participate in forecasting, territory planning, and target setting.

• Consultancy and Advisory: Utilize your consultancy experience to provide strategic advice and support to the sales team. Identify opportunities for improvement and drive the implementation of solutions.

• Cross-Functional Collaboration: Work closely with marketing, pre-sales, customer success, finance, and product teams to ensure alignment and support for GTM initiatives. Facilitate effective communication and collaboration across departments.

• CRM Management: Leverage extensive experience with CRM systems, particularly Microsoft Dynamics, to manage and optimize CRM processes.

• Project Management: Demonstrate strong project management skills to lead and execute complex initiatives that drive sales operations efficiency.

Knowledge, Experience & Skills:

• Minimum of 3-5 years of experience in sales operations, sales strategy, or a related field. Proven experience with top consultancy firms is highly desirable.

• Proficiency in Microsoft Dynamics CRM, with experience managing and optimizing CRM processes.

• Exceptional analytical skills with the ability to interpret complex data and translate it into actionable insights. Proficiency in data analysis tools.

• Excellent verbal and written communication skills. Ability to present complex information clearly and concisely to senior management and other stakeholders.

• Strong problem-solving skills with the ability to think strategically and implement practical solutions.

• Demonstrated leadership abilities with a track record of influencing and driving change across an organization.

• Bachelor’s degree in Business, Finance, or a related field. MBA or advanced degree preferred.

What do we offer?

• Open culture and challenging opportunity to satisfy intellectual needs.
• Flexible working hours
• Smart working: hybrid remote/office working environment.
• Work-life balance
• Excellent, dynamic, and multicultural environment

Equal Opportunity

Accelya is an equal opportunity action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
About Accelya

Accelya is a leading global software provider to the airline industry, powering 200+ airlines with an open, modular software platform that enables innovative airlines to drive growth, delight their customers and take control of their retailing.

Owned by Vista Equity Partners long-term perennial fund and with 2K+ employees based around 10 global offices, Accelya are trusted by industry leaders to deliver now and deliver for the future.

The company´s passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Accelya are proud to deliver leading-edge technologies to our customers including through our partnership with AWS and through the pioneering NDC expertise of our Global Product teams.

We are proud to enable innovation-led growth for the airline industry and put control back in the hands of airlines.

For more information, please visit www.accelya.com.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!