Senior Specialist, Business Partner

Company Description

We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.

Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.

With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech.

Job Description

We are looking for a high-energy, detail-oriented Business Partner, Senior Specialist to join our growing GTM team. 

This is a role for someone who has mastered the fundamentals of CRM management and is ready to take on more complex projects. You will support the Revenue Operations team in translating high-level GTM strategy into functional, automated workflows. You are the "go-to" person for the frontline teams when they need a process fixed, a report built, or a tool optimized.

• Frictionless Process Optimization: Continuously audit the end-to-end buyer journey to identify and dismantle bottlenecks. You will design and implement lean, scalable workflows that allow our sales teams to spend less time on admin and more time winning deals.

• Tech Stack Champion: (Apollo, Clay, Zapier, Clari). You’ll ensure these tools are talking to each other correctly, managing user seats, and troubleshooting integrations to keep the lead-to-cash flow uninterrupted.

• Reporting & Dashboarding: Build and maintain the "Source of Truth" dashboards for our Commercial teams. You’ll transform raw data into visual stories that help Managers see how their teams are performing against KPIs in real-time.

• Data Hygiene & Governance: You are the primary defender of our data quality. You’ll run regular audits, manage deduplication efforts, and work with Marketing to ensure lead routing is working perfectly. #NoRoomforApproximation

• Change Management Act as the first line of defense for sales process queries. You’ll work closely with Revenue Enablement to create "How-To" documentation for new processes, ensuring high adoption across the floor of the processes you design.

• AI Implementation: Assist in the rollout of Gemini-powered workflows. You’ll help test and deploy AI prompts and automations that reduce rep admin time and improve prospecting efficiency.

• The "Builder" Profile: You have 2–5 years of experience in Sales or Revenue Operations, specifically within a B2B SaaS environment. You’ve moved past basic data entry and are now building systems that solve problems.

• Salesforce Native: You are highly proficient in Salesforce.

• Automation Enthusiast: You hate doing the same task twice. You have experience (or a massive appetite to learn) tools like Zapier, Clay, and Apollo to automate the "boring stuff."

• Analytical Rigor: You are an Excel/Google Sheets wizard (Pivot tables, VLOOKUPs/IndexMatch, and complex formulas are second nature). You enjoy finding the "why" behind the numbers.

• Action-Oriented: You have a "get it done" attitude. You can take a vague request from a Sales Lead and turn it into a functional report or process by the end of the day. #BeTheOwner

• Collaborative Communicator: You can explain technical CRM changes to non-technical sales reps without breaking a sweat. You enjoy being a helpful partner to the frontline.

Bring all of you to work 

We create the conditions for high performers to thrive – through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity – and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
 

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram