As part of Vonage’s Field Sales organisation, Cloud Solutions Sales identifies and acquires new customers for the company’s robust, feature-rich residential and business communications solutions. We develop and execute sales strategies to address the needs of customers ranging from single-person companies to those with thousands of employees spread over multiple locations. You can join our team as a Cloud Solutions Sales Executive, performing a range of selling activities within an assigned geography or product area.
Your key responsibilities:- Work with fellow team members to develop account / territory selling strategies.
- Contact new and existing customers, educating them about Vonage products and service capabilities, with a key focus on voice related technologies
- Identify and properly qualify business opportunities.
- Identify cost effective and practical customer solutions and alternatives, working with cross-functional Vonage product and sales teams to appropriately bundle service solutions.
- Prepare formal proposals and present to decision makers within customer organizations.
- Manage all steps of the selling process.
- Coordinate complex decision-making in order to overcome objections to closure.
- Close new business according to targets, objectives and plans.
- Support the implementation process by maintaining customer contact, answering service billing questions and effecting a smooth and successful transition to account management and post-implementation.
- Provide accurate sales forecasts and reports to management in a timely and consistent manner.
- Cross-sell and up-sell based on understanding of customer business needs.
- Drive and manage successful sales / channel marketing campaigns and events.
- Support team and cross-functional projects as assigned.
- General understanding of the full range of products and services provided by Vonage Business, with a focus on voice related technologies (VoiP, SiP etc)
- Demonstrated proficiency in all areas of the sales cycle, including prospecting, initial discovery, presentation, demonstration and closing.
- Familiarity with Microsoft business tools, Salesforce.com and other communication tools.
- Excellent communication skills, including writing, speaking and listening.
- Understanding of the UK market
- Experience working within a telco or alongside telco businesses
- Ability to:
- Overcome objections of prospective customers.
- Handle unsolicited prospect visits, calls and contacts and turn them into sales.
- Create convincing proposals and documentation.
- Apply analytical skills to evaluate and interpret complex channel, partner, product and sales-related situations.
- Work cross-functionally to coordinate and integrate diverse teams and inputs into sales-focused strategy development.
- Private Medical Insurance
- Dental Cover
- Group Pension Plan
- Group Life Insurance
- Gym Membership
- Electric Car Scheme - Tusker
- Payroll Giving
- Cycle To Work
- Shopping Discounts
- Tastecard
- Eye Test
- Ericsson Care Line (EAP)
- Discretionary Time Off (DTO)
- Volunteer Time (VTO)
- Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process
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There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
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Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
