The Senior Solutions Consultant guides clients in evaluating Axonify's software solutions, supports sales efforts, conducts presentations, and provides technical insights throughout the sales cycle.
Axonify is the frontline operations platform for customer-facing businesses. We began by reinventing frontline learning and earned unmatched engagement with global brands. Now, we’re evolving into an automated frontline ops excellence solution that connects people, tasks, communication, and outcomes to deliver consistent, brand-building experiences.
More than 4 million employees across 160+ countries rely on Axonify today. It’s an exciting time to join as we transform the company and build what’s next
We’re a team that thinks deeply, moves with intention, and embraces new ideas. We learn quickly, keep a sharp focus on real-world impact, and take meaningful action to drive progress. And we do it as one team, with openness, creativity, and a shared drive to keep pushing what’s possible
The Senior Solutions Consultant offers expert guidance to existing and prospective clients, showcasing product solutions tailored to their specific requirements. This role collaborates with sales, customer experience, product, customer success and support to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision makers. This position strategically contributes to every phase of the sales cycle, ranging from presenting compelling value propositions to business users, including C-level executives, to engaging in in-depth technical discussions with IT teams.
The Senior Solutions Consultant is a key member of our sales structure and will use their expertise to support all facets of the European sales team.
- Become a product expert in all things Axonify
- Assist in gathering prospect and customer needs and requirements through discovery phase conversations
- Provide pre-sales presentations to potential and existing customers regarding products and services offered and their ability to satisfy organizational needs.
- Articulate and differentiate the value of Axonify’s Software-as-a-Service to different audiences
- Represent a disruptive technology in a largely addressable market
- Develop and enthusiastically deliver comprehensive and customized product presentations (on-site and virtual)
- Adapt messaging and communication styles to various audiences ranging from C-level executives, to IT professionals, to learning, communication, and operation specialists
- Support technical conversations, including: integration scoping, authentication, hosting architecture, APIs, and learning ecosystem architecture.
- Assist in providing answers to technical questions in Requests for Information or Requests for Proposal
- Support Sandbox evaluations by building out sandbox sites, providing overview of the site to the prospect evaluators, monitor progress and taking an active role in the summary data readback
- Document and communicate product enhancement requests to relay to the Product Team
- Provide coaching and professional development to the sales team to enhance their product knowledge, technical acumen, and technical sales skills
What You’ll Bring
- 3-5 years previous B2B presales/solution consulting experience, preferably selling enterprise software solutions. Experience with other online learning platforms or human capital systems will be a major plus
- A captivating and engaging presentation skill set that utilizes storytelling to demonstrate how the platform solves identified pain and challenges
- Software as a service exposure and/or knowledge of a unique software delivery model.
- Technical aptitude through proposal writing, sales and/or presentations, and strong understanding of technical architecture will be a plus.
- Demonstrated technical knowledge and consultative skills, with strong ability to articulate complex technical information to clients with ease.
- Have an eye for great design and experience configuring SAAS solutions to tell visually captivating stories.
- A resilient mindset that is able to learn concepts quickly, implement new technologies, and evolve methodologies over time.
- Ability to troubleshoot problems and work with cross functional team members to resolve issues.
- Ability to build relationships among cross-functional teams to achieve common goals.
- Experience in retail operations and training a nice to have
- Commitment to presenting and demonstrating our solution by traveling to customer locations within Europe as required. Possess valid passport and ability to travel up to 25%.
It's ok if your experience doesn't check every box! If you check off more than a few - great! We’d welcome a chance to get to know what you can bring, how you can add to our culture, and hear your unique story.
This role is open to candidates who are located in, and authorized to work in the United Kingdom.
Whether you are working remotely or in a hybrid environment at Axonify, you will have the tools, resources, and support you need to succeed.
We offer a comprehensive total rewards package designed to support your wellbeing, growth, and overall success. Here’s what you can expect:
Competitive Compensation: Competitive salary and an incentive plan aligned to your role, which may include annual or variable incentives. We take a thoughtful, market-based approach to compensation.
The estimated base salary range for this role is $76,000 GBP - $95,000 GBP- $114,000 GBP and reflects growth from building capability in the role to fully excelling over time, with most new hires joining near the midpoint. Actual salaries may vary within the range, or above or below it, based on factors such as experience, skills, location, and business needs.
Comprehensive Health Benefits: Health benefits from day one to support your overall wellbeing.
Time Off: 4 weeks of vacation, 7 Life Care Days, and a flexible holiday program to choose the religious, spiritual, and cultural holidays that matter most to you.
Wellbeing Support: Wellness Spending Account to support whatever wellbeing looks like for you.
Home Workspace Set-Up: Home Office Spending Account so your workspace works for you.
Family & Future Support: Parental top-up, New Parent Days, and matched retirement savings for a secure future.
Growth & Learning: Professional Development Budget to learn new skills and grow your craft.
Community Impact: Paid Volunteer Time to give back to the causes that matter to you.
In-Office Connection: Tasty Tuesdays in the office every other week because good food brings people together.
We believe AI should help people do their best work, not replace the human judgment, creativity, and connection that make us who we are. AI is a tool we use to learn fast, elevate our craft, and focus on the work that truly creates impact. That shows up in our hiring process too.
We use AI-assisted tools to create a smoother, more organized, and ultimately more human candidate experience. These tools allow our team to spend more time on real conversations and thoughtful decision-making, the things that matter.
What AI doesn’t do at Axonify is make hiring decisions. Every decision is made by real people, using real judgment and grounded in our values.
Here’s what that means for you as a candidate:
- Feel free to use AI to support your thinking - not replace it. We use AI to learn and level up, and you can too.
- Be open about how you use AI if asked. Transparency helps us understand your process and how you approach problem-solving.
- Stay authentic. We’re hiring people, not prompts, your ideas, your experiences, and your voice are what matter.
We believe our team’s unique experiences, backgrounds, cultures, beliefs, and abilities add richness to our culture and depth to our ideas. Our commitment to diversity and inclusion creates an environment that supports, empowers, and delivers a sense of belonging for all team members.
We want to remove any barriers that may limit you from joining Axonify. Email [email protected] to let us know how we can support you with reasonable accommodations throughout the candidate journey.
Apply. Our Talent Acquisition team is committed to providing an outstanding experience throughout your journey with us.
Learn more about Axonify at www.axonify.com/careers
Top Skills
Online Learning Platforms
SaaS
Technical Architecture
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