About Command|Link
Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In recognition for our unprecedented innovation and dedication, Command|Link was recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner. Command|Link has built the only IT platform for scale that solves ISP vendor sprawl and IT headaches. We make it easy for our customers to get more done, maximize uptime and improve the bottom line.
Learn more about us here!
This is a 100% remote position
About your new role:
We’re hiring a Senior Software Engineering Manager to lead multiple high-performing engineering teams building and scaling mission-critical products. This is a hands-on technical leadership role for someone who can operate comfortably in both PHP and Python environments while driving strong execution, accountability, and measurable business outcomes.
You’ll lead in a fast-moving, high-growth environment where speed, quality, and capital efficiency matter. We are looking for a performance-oriented leader who has scaled teams through rapid or hyper-growth stages and knows how to balance technical excellence with predictable delivery. This role is ideal for someone who can raise the bar technically, build strong managers and senior ICs, and align engineering output directly to company-level revenue and operational goals.
Key Responsibilities:
- Lead and scale multiple engineering teams across modern tech stacks, ensuring high-quality, reliable, and secure software delivery.
- Own team performance, delivery predictability, and measurable outcomes tied to company objectives.
- Develop and coach Engineering Managers and senior engineers, building strong leadership bench strength.
- Partner closely with Product, GTM, and executive leadership to translate business priorities into clear technical execution plans.
- Drive architectural decisions, technical standards, and long-term platform scalability.
- Implement operational rigor around planning, sprint execution, incident management, and postmortems.
- Improve development velocity while maintaining system stability and performance.
- Recruit top-tier engineering talent suited for a high-performance, high-accountability culture.
- Establish clear metrics (delivery, reliability, quality, cost efficiency) and manage teams against them.
- Foster a culture of ownership, urgency, and continuous improvement.
- Takes on additional responsibilities and projects as needed to support the success of the team and organization.
What you'll need for success:
- 8+ years of software engineering experience, with 3–5+ years managing multiple teams.
- Strong technical background in modern ecosystems with the ability to guide architectural discussions and technical direction.
- Experience leading teams in rapid growth or hyper-growth environments.
- Demonstrated strong partnership and collaboration with Product Management.
- Proven ability to scale engineering organizations while maintaining quality and delivery discipline.
- Performance-driven mindset with experience holding teams accountable to measurable business outcomes.
- Strong understanding of modern software architecture, APIs, distributed systems, and cloud-native environments.
- Experience driving operational excellence (SLAs, incident response, deployment pipelines, observability).
- Excellent cross-functional communication skills with the ability to influence at the executive level.
- Track record of hiring, mentoring, and retaining high-performing engineering talent.
Why you'll love life at Command|Link
Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact?
- Room to grow at a high-growth company
- An environment that celebrates ideas and innovation
- Your work will have a tangible impact
- Flexible time off
- Fun events at cool locations
- Employee referral bonuses to encourage the addition of great new people to the team
At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.
AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.
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