Senior Site Reliability Engineer (SRE) - C13 - London

We are seeking an exceptional technology leader to oversee our global site reliability engineering (SRE), DevOps, and Platform Engineering teams. This hands-on engineering leadership role requires someone who can both provide technical vision and build strong stakeholder relationships across the organization. The ideal candidate will bring a combination of deep technical expertise, strategic thinking, and people leadership to drive our engineering excellence forward.

Key Responsibilities:

Technical Leadership:

• Serve as a hands-on technical leader who can architect, design, and guide the implementation of highly resilient systems

• Build a compelling vision and strategic roadmap for our SRE, DevOps, and Platform Engineering functions

• Establish and evangelize engineering best practices across teams and the wider organization

• Drive technical innovation while ensuring operational excellence

• Provide architectural guidance to ensure systems meet resilience, scalability, and performance requirements

Team Leadership:

• Lead and mentor a high-performing team of DynamoDB specialists, SREs, DevOps engineers, and platform engineers across global locations

• Develop team members through goal setting, performance management, and career development planning

• Foster a culture of innovation, continuous improvement, and engineering excellence

• Attract, retain, and develop top engineering talent

• Create growth opportunities for team members and help them achieve their career aspirations

Stakeholder Management:

• Build and maintain strong relationships with technology and business stakeholders across the organization

• Effectively translate business requirements into technical solutions and strategic initiatives

• Partner with development team managers and technical leads to align platform capabilities with product roadmaps

• Represent the team in senior leadership forums and drive cross-functional initiatives

• Manage expectations and communicate effectively about team initiatives, capabilities, and constraints

Required Skills & Experience:

•  Extensive experience in engineering leadership roles

• Strong hands-on technical background in cloud platforms, containerization, and modern DevOps practices

• Demonstrated experience leading SRE, DevOps, or Platform Engineering teams

• Deep understanding of system architecture, resilience patterns, and high-availability design

• Experience developing strategic roadmaps and executing technical vision

• Proven ability to build and maintain relationships with stakeholders at all levels

• Exceptional communication and interpersonal skills

• Track record of mentoring and developing engineering talent

• Experience leading distributed global teams

Desired Skills:

• Experience in financial services technology environments

• Knowledge of AWS, Kubernetes, observability platforms, and CI/CD technologies

• Background in transforming legacy systems to modern architectures

• Experience with DynamoDB and cloud-native database technologies

• Understanding of UK and global financial regulatory requirements

What We Offer:

• Chance to shape the technical direction of a global financial institution

• Opportunity to lead high-impact, transformative engineering initiatives

• Collaborative and innovative organizational culture

• Hybrid work arrangement based in London

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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