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Ergomed

Senior Site Fee Manager

Posted 4 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in Guildford, Surrey, England
Senior level
Remote
Hiring Remotely in Guildford, Surrey, England
Senior level
The Senior Site Fee Manager will lead a team responsible for managing clinical site budgets and payments, supporting billing processes, and contributing to the rollout of a new global cost management tool. This role involves working closely with various internal and external stakeholders and ensuring timely payment documentation and financial reporting.
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Company Description

Ergomed Group is a rapidly expanding full service mid-sized CRO specialising in Oncology and Rare Disease.

Since its foundation in 1997 the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America and Asia 

Our company allows for employee visibility (you have a voice!) creative contribution and realistic career development.

We have nourished a true international culture here at Ergomed.

We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. 

Come and join us in this exciting journey to make a positive impact in patient’s lives.

Job Description

  • Lead the investigator payments team (Team of 5)
  • Manage clinical site budgets
  • Forecast and manage clinical site costs
  • Manage payments to clinical sites
  • Support with the billing of clinical site costs onto the end customer
  • Lead the roll out of the new global investigator and site costs management tool (FLEX)
  • Assist in the development and testing of enhancements to FLEX
  • Work closely with Clinical operations team to ensure accurate and timely information flow
  • Provide excellent customer service and site issue resolution
  • Review Electronic Data Capture updates and determine when certain budget items are payable
  • Liaise with Site Agreements team to ensure timely receipt of site contracts, budgets and amendments
  • Keep all study payments up to date and provide financial reports to study teams as requested
  • Provide site payment documentation for sponsor audits as requested
  • Contribute and participate in process improvement projects
  • Report on Monthly activity as part of the monthly group finance process
  • Perform other duties as assigned by management

Qualifications

  • Working knowledge of clinical trial payment process and familiarity with investigator contracts and budgets; previous interaction with operational project teams and investigative sites preferred
  • Strong networking abilities and an ability/willingness to work with internal and external stakeholders across the globe
  • Strong analytical skills
  • Good organizational and time management skills
  • Excellent communication / writing skills
  • Strong computer skills
  • Computer proficiency (MS Office - Word, Excel, Power Point and Internet skills), aptitude for training
  • Flexible and adaptable to a developing work environment
  • Self-motivation with the ability to work under pressure to meet deadlines
  • Works well independently as well as in a team environment
  • Detail and process oriented
  • Positive attitude and approach
  • Customer oriented

Additional Information

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!

Quality 

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging 

Collaborative Partnerships

We look forward to welcoming your application. 

#LI remote

Top Skills

MS Office

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