At Flooid, we build technology that powers complex retail commerce environments. We’re looking for an experienced Senior Scrum Master to help our teams deliver, collaborate and continuously improve.
As a Senior Scrum Master, you’ll lead Agile delivery across multiple teams, coaching and influencing at both team and leadership level. Core responsibilities include running daily stand-ups, sprint planning, retrospectives, and sprint reviews. You will use your experience to mentor other Scrum Masters in our team.
This is more than a facilitation role. You’ll play a key role in shaping how Agile works at Flooid, partnering closely with Product and Software Engineering leaders to align delivery with business outcomes and support smooth delivery cycles.
In this role, you will:
- Lead and coach multiple Agile teams, supporting high‑quality, scalable product delivery
- Facilitate (or oversee facilitation of) Agile ceremonies including sprint planning, reviews and retrospectives
- Drive continuous improvement using meaningful delivery data such as cycle time, throughput and WIP
- Partner with Engineering Leads to improve estimation discipline, flow, quality and delivery confidence
- Identify risks, dependencies and systemic blockers early, tackling root causes rather than symptoms
- Support cross‑team alignment through Scrum of Scrums, release planning and risk reviews
- Build strong trusted relationships with stakeholders and provide clear, data‑driven updates to senior leaders
- Champion experimentation, learning and change across the engineering organisation
- Support the Software Engineering managers in evolving and scaling Flooid’s Agile delivery model
- Mentor Scrum Masters, Product Owners and emerging delivery leaders
Requirements
You’re an experienced servant leader who brings clarity, calm and momentum to complex environments. You’re confident working with knowledgeable stakeholders, skilled at coaching teams at different stages of maturity, and passionate about helping people and systems perform at their best. You bring your personality to the business.
Required experience:
- Extensive experience leading Agile teams through the full software development lifecycle
- Certified Scrum Master (or equivalent Agile qualification)
- Proven success coaching multiple teams, ideally in a complex or scaled environment
- Excellent facilitation, coaching and communication skills
- A data‑driven mindset, with experience improving delivery performance using metrics
- Confidence influencing senior leaders and contributing to delivery strategy
- A solid understanding of modern engineering practices, including CI/CD and automation
- Experience mentoring or line‑managing Scrum Masters or delivery roles
It would be great if you have any of these experiences:
- Experience working in retail, supply chain or high‑availability enterprise systems
- Experience in mentoring or line-managing Scrum Masters or delivery roles
- Project or programme management experience or certifications
- Experience with scaled Agile frameworks (e.g. SAFe, LeSS, Scrum@Scale, Nexus)
- Familiarity with DevOps tooling and modern engineering culture principles
Benefits
At Flooid you will find a fun, professional and supportive environment where people genuinely care about the work they do and the customers they serve.
We value contribution over job titles, encourage openness and collaboration, move quickly, and believe in rolling up our sleeves to get great things done.
Salary: £60,000 - 75,000 depending on experience
Location: Hybrid. UK based. You should be able to travel to the Birmingham, UK office a few times a month.
Hours: Full time, Monday to Friday.
- Flexible working – To help you manage your personal responsibilities and interests, we offer a range of flexi-working options, including hybrid working, as well as balancing your work responsibilities with other priorities, like picking up your children, caring for an aging parent or attending important events.
- Holidays – We operate a flexible holiday allowance scheme, we recommend employees take around 25-30 days holiday plus public bank holidays per year.
- A flexible pension – We help you prepare for the future with a salary sacrifice pension and annual personal pension reviews with our external partner
- Company sick pay – We offer piece of mind when you are ill with an enhanced Company Sick Pay policy
- Family benefits – We offer a range of support and benefits including enhanced maternity, adoption and paternity pay, enhanced paternity leave and shared parental leave
- Electric Car salary sacrifice scheme – An easy to manage and affordable way of leasing a zero-emission electric vehicle
- Online learning platform –We offer full access to Udemy for all employees, which offers a variety of technical, business and personal development e-learning courses.
- Financial, physical and wellbeing support – To help keep you at your best we provide our team with a health cash plan and if the worst should happen, we have a life assurance scheme
- Access to a discount platform – Treat yourself with discounts and rewards from hundreds of leading retailers, restaurants, and destinations
- Professional subscriptions – We offer reimbursement for professional subscriptions to a relevant institution if it’s required to perform your job role
- Charity giving – support a charity of your choice by gifting money directly from your payroll, saving the national insurance contributions you need to pay
- Cycle to work scheme – Make the most of this tax efficient scheme to improve your commute to work
- Rewarding long service – We provide gifts to our employees who achieve milestone years of service working as part of our team
If you believe you have the skills and experience to carry out this role, although feel you do not meet 100% of the criteria, we encourage you to apply anyway! Research suggests that certain groups of the population will apply for a role if they meet 60% of a roles requirements, while others will only apply if they hit 100% - we encourage applications from anyone with the skills, experience and attributes that will make you a great addition to both the role they are applying and the company overall.
Flooid Ltd. is an Equal Opportunities employer. We are dedicated to fostering, cultivating and preserving a culture of diversity, equity, inclusion, and belonging.
We reserve the right to close this vacancy early if we receive a high volume of applications.
