Senior Salesforce Engineer

Company Description

Shawbrook is a specialist bank driven by a purpose to power up ingenuity to create opportunity, every single day.             

We offer a diverse range of savings and loan products. From personal and business savings accounts and loans for weddings and new cars, to complex financial credit facilities for businesses requiring significant investment and mortgages for landlords with multiple properties – no two customers are ever the same.     

We give our customers the best-of-both worlds; uniquely combining strong digital capabilities with human expertise and ingenuity to deliver the best outcomes. We rise to the challenge of a complex case or unconventional circumstances, and we love to make things happen. By being creative, practical, and personal, we know we can always find the right solution for our customers.

If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative, and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

Job Description

Join us as a Senior Software Engineer in our CTO team, driving innovation in our business-critical engineering projects at Shawbrook, the forefront of fintech banking.

We are looking for an experienced Salesforce Engineer to join our team, supporting a new origination platform for structured lending, as we integrate nCino into our technology stack. This platform will streamline due diligence, applications, and management processes, revolutionising how we handle major projects and complex loans.

This role offers a chance for a skilled engineer to deepen their domain expertise in banking and collaborate with a dynamic team of engineers, using Agile methodologies to fundamentally change the way we build and maintain systems at Shawbrook. You’ll be an advocate for best in class engineering standards and maintain a strong focus on product delivery, creating simple, clean and well documented code. You’ll have the chance to make your mark right away as we undergo pivotal, impactful work with truly diverse opportunities to support your development.

Responsibilities:

What you’ll do…

• Utilise best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
• Perform configuration and customisation of the Salesforce.com platform.
• Work with the QA team, to help create automated tests to ensure the quality of the software.
• Participate in backlog refinement sessions to understand business requirements and take responsibility for implementing the most appropriate solution
• Utilise engineering best practices and design principles, bearing in mind non-functional requirements around performance and security.
• Work with the support team to assist with deployments and monitoring of services in production.
• Document details of system amendments / enhancements in both your code comments and our online documentation system
• Design and build high-performance, reusable, and reliable Apex code with best practices
• Write test classes for the class that you develop and ensure more than 80% code coverage
• Follow all standard operating procedures and maintain updated ticketing for events, incidents, requests, changes, problems, etc.
• Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
• Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
• Act as a point of escalation for Service Desk and NOC ticketing for advanced issue resolution.

Qualifications

What you’ll need…

• Software engineering skills with Force.com Platform (Apex, VisualForce, SOQL, Unit Testing)
• Experience in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports.
• Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, dashboards, and email generation according to application requirements
• Experience with Agile development methodologies
• Experience with web services (REST & SOAP, JSON & XML, etc.)
• Any experience of working with nCino, or building SAAS platforms will be advantageous

Additional Information

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done