Sales Operations Analyst

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

• Drive Results: We think big, work smart, and execute fast to transform the future of commerce
• Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
• Champion Customers: We go the extra mile for our customers to help them unlock their full potential
• Adapt Boldly: We're curious and innovative, we take risks and grow from our failures

Please note: We can only hire individuals within a commutable distance (60 miles) to London.

The Opportunity:

Reporting to the Sr. Director of Revenue Operations, you will support the sales team by analyzing data, optimizing processes, and improving efficiency. Key responsibilities include generating reports on sales metrics, managing CRM data, and supporting operational teams driving strategic initiatives. 

Your mission is to connect people, processes, and data. You are an ideal candidate if you think two steps ahead, are a true team player keen to support deals to closure, and can work under pressure without losing sight of the details and business guidelines.

Your Mission:

• Data Analysis and Reporting:
  • Act as a strategic partner to internal teams by analyzing sales performance data to identify trends and insights
  • Create and manage Salesforce reports and dashboards, ensuring data accuracy and integrity
  • Respond to ad-hoc data analysis requests from sales leadership and other stakeholders
  • Assist with data hygiene exercises and hold the sales team accountable for maintaining data quality
• Operational Support and Efficiency:
  • Facilitate the implementation of new tools and technologies to enhance sales operations efficiency
  • Contribute to strategic projects and initiatives—including forecasting, account planning, reporting, and training programs—to drive business growth and improve efficiency

What you need to succeed:

• 2+ years of experience in sales operations, financial analysis, data analysis, or a similar analytical role
• Proficiency in CRM software (e.g., Salesforce) and data analysis tools (e.g., Excel)
• Bachelor’s degree in Business, Finance, Data Analytics, or a related field
• Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data into actionable insights

Nice to have:

• Familiarity with GTM tech stack (such as productivity, intelligence, forecasting, etc)
• Basic coding skills

We care about your Growth and Well-being

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.