As a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
- Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
- Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.
Location: Remote, England (UK-based role supporting ShipBob’s UK operations).
Role Type: Contractual
Role Description:
The Senior Safety and Compliance Specialist will play a critical role in ensuring ShipBob’s compliance with UK and EU product safety, Fulfilment House Due Diligence Scheme (FHDDS) tax requirements, and Dangerous Goods (DG). This position partners cross-functionally with internal teams and external regulators to ensure our products, distribution centers, and merchants meet applicable legal and regulatory standards.
This role will serve as the main liaison to UK Trading Standards and HMRC for product safety and tax compliance matters. The specialist will also support DG program development and operational readiness for the UK network, including merchant vetting, SDS reviews, and ADR/IATA compliance. This role reports to Director, Product Safety.
What you’ll do:
- Ensure compliance with UK and EU product safety requirements, including General Product Safety Regulation (GPSR), UKCA/CE marking, and labeling.
- Engage directly with Trading Standards and other authorities to resolve product safety inquiries, corrective actions, or compliance notifications.
- Maintain and monitor ShipBob’s registration and reporting obligations under the Fulfilment House Due Diligence Scheme (FHDDS), ensuring ongoing HMRC compliance.
- Serve as a regional Dangerous Goods (DG) subject matter expert, supporting safe handling, storage, and shipment of regulated items under ADR and IATA.
- Collaborate with Compliance, Operations, and Merchant Success teams to assess product risk, approve new merchants, and ensure compliant fulfillment processes.
- Support compliance training and awareness initiatives for UK staff and cross-functional teams.
- Assist in audit preparation and regulatory inspections by maintaining accurate documentation and evidence trails.
- Track regulatory changes in the UK and EU and communicate implications to stakeholders.
What you’ll bring to the table:
- Degree in Regulatory Affairs, Compliance, or related field.
- 2–4 years of experience in product safety, tax compliance, or Dangerous Goods management within the UK or EU market.
- Working knowledge of Trading Standards, FHDDS, and applicable DG transport regulations (ADR, IATA).
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Experience engaging with government agencies or regulators preferred.
- Excellent written and verbal communication skills.
- Ability to work autonomously across global teams and manage multiple priorities in a fast-paced environment.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.
