With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company!
The Role:
The Senior Renewal/Account Representative is responsible for maintaining and growing renewal revenue for Recorded Future’s expanding customer base. The Senior Renewal/Account Representative must be efficient and accurate across a range of time-sensitive activities. In addition, they will work closely with Account Executives to assist with add-on business to their portfolio of accounts.
What you'll do as a Senior Renewal Specialist:
- Manage customer accounts for renewal and retention
- Must meet or exceed assigned quota
- Negotiate, protect and grow renewal revenue stream within assigned territory
- Drive on-time and accurate renewals by following internal processes and procedures
- Generate and send quotes 90 days in advance that meet the customers requirements
- Maintain consistent and accurate deal progression updates in SalesForce.com for all renewal opportunities in your territory from Quote to Close
- Build relationships with internal teams and leverage those relationships to produce positive outcomes for the company and your customers
- Identify risk early and work with internal teams such as Sales and Security Intelligence team to address customer issues and ensure full renewal
- Periodically check in with customers throughout their subscription period to ensure the health and adoption of the account
- Identify opportunities for growth (via up-sells and cross-sells) within the existing customers
What you'll bring to the Senior Renewals Specialist role:
- You're coming from sales experience. This could be any form of corporate selling, including: Inside Sales, Outside Sales, Account Management, Customer Success, etc.
- You have experience in a competitive sales-driven environment
- You come from a track record of success and high achievement
- Demonstrate a desire to learn and grow within position
- Strong customer management skills. Ability to demonstrate strategic mindset to enable persuasive conversation with customers
- SaaS or High Tech sales experience is preferred
- Security Experience is a big plus but not a dealbreaker
- Experience with Channel Sales and Direct Sales are both considered valuable as well
#LI-remote
Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients.
Want more info?
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements
We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected]
Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions.
Notice to Agency and Search Firm Representatives:
Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes.
Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.
