At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Project Specialist
Why We Have This Role
We are seeking a highly motivated individual for the position of Research Services Project Manager. As a member of our team, you will have the chance to develop and enhance your project management skills while working in a dynamic and innovative environment. This role offers endless growth potential and is vital to ensuring the smooth execution of research projects, delivering high-quality results to our clients, and driving the overall success of our research services team.
How You’ll Find Success
- Project Management: Excel at organizing and efficiently managing multiple projects simultaneously.
- Customer Focus: Demonstrate a strong commitment to customer satisfaction by building relationships and monitoring project progress.
- Research Expertise: Effectively manage research projects, consistently meeting and exceeding client expectations.
- Communication: Communicate clearly and effectively with team members, clients, and stakeholders.
- Problem-Solving: Proactively identify and resolve project challenges, ensuring successful outcomes.
- Adaptability: Thrive in a dynamic environment, adapting to changing priorities and project requirements.
How You’ll Grow
You will expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities. Continuous learning is encouraged, with access to resources and training programs to support your professional development. You will also participate in industry conferences and leverage networking opportunities for further career growth.
Things You’ll Do
- Manage multiple research projects from inception to completion.
- Collaborate with cross-functional teams to define project scope and objectives.
- Develop and maintain project schedules, budgets, and resource allocations.
- Oversee execution and quality control of research studies.
- Ensure effective communication and coordination with clients and stakeholders.
- Proactively identify project risks, issues, and opportunities, implementing suitable mitigation strategies.
- Continuously monitor project performance and adjust plans as necessary.
- Provide regular updates and reports on project status to senior management.
What We’re Looking for on Your Resume
- Bachelor’s degree.
- 1-2 years in a customer-facing job function.
- Strong organizational and multitasking skills, with keen attention to detail.
- Exceptional communication and presentation skills.
- Solution-oriented mindset and proactive attitude.
- 1-2 years of experience in the SaaS (Software as a Service) or Market Research industry is preferred.
What You Should Know About This Team
- Join a supportive and collaborative research team dedicated to providing high-quality results.
- Thrive in a culture that values open communication, innovation, and knowledge sharing.
- Contribute to groundbreaking research initiatives and make a real difference in the field.
- Work closely with subject matter experts and learn from the best in the industry.
- We foster a culture of open communication, innovation, and knowledge sharing. You will work closely with subject matter experts and contribute to groundbreaking research initiatives.
Our Team’s Favourite Perks and Benefits
- Qualtrics Experience Program - A bonus each year for an experience of your choosing.
- Worldwide and diverse community that enjoys helping each other.
- We take pride in creating an open and collaborative work space.
- At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team.
- Check out more about our benefits here
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Qualtrics London, England Office
10 York Road, London, United Kingdom, SE1 7ND
