About THG
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
About THG Studios
We are a highly ambitious, multiple award winning and fast-growing Creative and Production Agency. We are proud of what we have achieved, and we are a trusted creative and content partner of global aspirational brands such as Disney, Sky, Nestle and many more. We offer a combination of Creative, Production, Strategy services and complete end to end Project Management and Account Management which our clients rely on to deliver exceptional outputs.
Project Management - About the Team
The Project Management team are responsible for the end-to-end delivery of agency services across the full client portfolio. This team is 15 strong and is integral to the business and project success. The team continue to grow and develop delivery skills day to day, strive to deliver consistently high standards, whilst at the same time thriving in the fast-paced creative agency environment.
About The Role
The Senior Project Manager will lead multiple projects and workstreams, bringing a level of experience and expertise that can handle more complex projects and accounts comfortably.
Main Duties & Responsibilities
- Delivers projects to high service standards to agency process and is a role model to more junior members of the team.
- Works closely with Project Lead to cost projects in a commercially and operationally efficient manner.
- Proactively identify project risks and building mitigation plans and solutions with the Project Lead.
- Agency system first response to all reporting and status requirements – advocating use process across the business.
- Delivers strong project status reporting adapting to the needs of client and internal stakeholders.
- Ensure resources are allocated to projects at each phase aligned to budget and scope.
- Manages scope and budget in a timely and pro-active manner with clients directly - handling confidently and with client centric delivery
- Ensure projects are delivered within budget analysing systems data throughout, escalating according to process where needed.
- Lead best practice project communications - including, kick-offs, status meetings, team stands ups and follow up with timely communication.
- Maintain all project documentation and system requirements to hight standards throughout the lifecycle.
- Clearly navigate the dependencies and risks both internally and with clients – providing scenarios and solutions every step of the way.
- Ensure all stakeholders are clear and kept accountable for their contributions to the project and the delivery success
- Strong ability to manage various individuals and teams from across the agency, including production, creative, and account management.
- Key point of contact and knowledge holder for projects – always present and helpful to our colleagues and clients
- Manage expectations by ensuring creative or production ideas are realistic and achievable and be the voice of reason as project risks increase or scope changes.
Skills & Experience
- Experience delivering in a fast-paced environment
- Experience defining client estimates and SOW’s in a creative agency.
- Great client facing and client management skills
- Ability to own key accounts and deliver complex and high value projects with self-sufficiency
- Strong ability to adapt, be flexible and collaborate with team members
- Exceptional organisational, interpersonal, and multitasking skills.
- Experience of delivering a variety of integrated projects for platforms including television, digital, online and social – including creative and production.
- Experience on-boarding new clients and maintaining client / agency ways of working
- Systems lead approach PM practices and delivery with good understanding of PM methodology.
- Approachable, unflappable and ability to pivot to client needs
- Confident communicator (in person and on email), pathfinder and problem solver.
- Interest and appreciation of high-quality creative output
- 5+ years experience – creative industry experience essential.
Our Benefits
- Competitive Salary
- Company Pension Scheme – Matching up to 4%
- 25 Days Annual Leave plus Bank Holidays plus Birthday Leave
- Enhanced Maternity and Paternity Policy
- Enhanced Compassionate Leave
- Cycle to Work Scheme, Tech Scheme & More…
- Access to On-Site Doctor, Physio, Gym and Shop
- Commitment to Continued Learning and Development Through our Bespoke L&D Offering
- Exclusive Discounts off THG Brands
- Many More...
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
