Senior Production / Technology Manager

Job Title Senior Production / Technology Manager

Location Birmingham

Corporate Title Vice President

The Corporate Bank sits at the core of Deutsche Bank’s client franchise and is a market leader in Cash Management, Trade Finance and Lending, Securities Services, and Trust and Agency services.

This role operates within Corporate Bank Production as a Senior Technology Manager in the Client Access & Services division, which supports critical client-facing platforms across Payment Initiation, Account Services, and Client-Centric Technology.

Corporate Bank Production is focused on continuously improving production stability and our client experience, underpinned by a strong engineering culture that drives reduced incidents, faster resolution, and controlled change across the production environment.

The position serves as the Global Functional Production Lead for the Payments Initiation area.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:  

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Leading and overseeing a globally distributed team operating within a follow‑the‑sun support model to ensure continuous service delivery
• Driving execution against strategic objectives by monitoring key performance indicators (KPIs) and providing clear, data‑driven insights to senior management
• Building strong partnerships with global stakeholders across development, infrastructure, and production functions to proactively identify risks, define remediation strategies, and effectively manage change-related conflicts
• Championing a culture of continuous improvement within the production environment by promoting automation, enhancing monitoring capabilities, and maintaining high standards of platform hygiene
• Conducting in‑depth technical analysis of production platforms to identify, prioritize, and remediate performance, stability, and resilience issues
• Defining and implementing Service Level Objectives (SLOs) and embed Site Reliability Engineering (SRE) principles to improve service reliability and operational excellence
• Contributing to the development and execution of long‑term organisational and technology strategy

Your skills and experience

• A university degree in a technological or scientific discipline, or equivalent professional experience, preferably within the financial services industry
• Extensive, hands-on experience with Production Application Support and ITIL Practices with a SRE knowledge and mindset
• Proven ability to build effective partnerships, with excellent communication and stakeholder management skills, and the capability to operate successfully within a complex, global organisation
• Deep understanding of application Support and/or Development and complex IT infrastructure (UNIX, Database, Middleware, Cloud, MQ etc.)
• Good understanding of most recent technologies, be it cloud (GCP, AWS, Azure), programming languages (Java, JavaScript, Python), databases (Postgres, BigQuery, MongoDB), Messaging (MQ, Kafka) or other solutions
• Experience in application performance monitoring tools and visualisation, such as Geneos, Splunk, Grafana and New Relic

How we’ll support you

• Training and development to help you excel in your career
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on [email protected] to discuss.

Please note the expected salary for some roles may be below the minimum level requirements to support candidates who require a Skilled Worker visa to work in the UK. Should you already have a Skilled Worker visa and are identified for a role, we can discuss and support you with the process

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.