Senior Product Manager

About Hokodo

We’re an international and diverse team, based in London, Vilnius and Paris, working to modernise B2B payments.

• Our B2B Buy Now, Pay Later solution enables merchants to offer credit terms to their business customers instantly, resulting in a 40% average increase in revenue for integrated merchants.

• We are scaling rapidly across Western Europe, with a list of stellar clients and have raised a total of over $50 million to support our goals.

• Join us in our efforts, as we have already made good progress with 70,000+ businesses regularly using Hokodo, but need your support to take us to the next level!

About the role

We are looking for a Senior Product Manager to drive mission-critical product development at Hokodo, enabling merchants to easily offer digital trade credit (i.e. payment terms) to their business customers. Reporting to the CTO, and as part of our small but mighty Product and Tech team, you will work closely with engineers, pre-sales, solutions engineers and other teams to deliver new solutions and product improvements that delight our customers. 

This is an exciting time to join Hokodo as we expand our customer base across Europe, partner with large merchants and marketplaces that require sophisticated payments solutions. 

Location: We would like you to work from our office in London two days per week, joining our team of dedicated professionals and making your mark on the world of B2B e-commerce.

What you’ll be doing - If you get excited by the following, this is the role for you.

• Work with a cross-functional team to find the best path to meeting your squad goals and our company objectives.

• Make key business decisions that will impact how we serve our customers, and that strengthen our value proposition for merchants and marketplaces 

• Make data-driven decisions and test hypotheses to make sure we’re building the right solutions in the right way 

• Work iteratively and collaboratively with engineering, pre-sales, customer success, analytics, legal, compliance and many others to refine your plan and execute against it effectively

• Learn a ton about lendtech, paytech and insurtech as our product straddles all these areas to create an exciting new category

• Track and monitor core metrics for your area, and develop new ones as necessary

• Drive improvements in our processes and ways of working 

Who we’re looking for 

• You have shipped high-impact products at a fast growing company and have a track record of delivering results

• You have at least 3 years of experience in product management, working on increasingly complex solutions

• You’re passionate about building value for customers and not just achieving business results

• You’re data driven, passionate about metrics, and intellectually honest about how your work is performing, and driven to continuously improve it

• You’re comfortable working in a deeply collaborative, highly technical team

• You’re passionate about learning every day and sharing your knowledge and experience every day

• You build strong working relationships across different functions and levels

• You’re able to communicate effectively in writing and verbally with technical and non-technical audiences

Nice to have: 

• Fluent French is a bonus

• Experience with APIs

• Experience working in fintech

Interview Process

• Competency interview with the CTO - 45-60 minutes - Video Call

• Case Study - Prepare a solution to a hypothetical scenario and present to the CTO and either a team member or a key stakeholder - 60 minutes - Video Call

• Cultural Fit interview (with a team member) - 45 minutes - Video Call

• Meet the team (e.g. for lunch) - at our London office

What’s in it for you?

We’re offering the chance to really make a difference to Hokodo and the wider B2B payments and e-commerce industry, with plenty of opportunities for personal growth. Your opinions and feedback will be valued and you'll be a critical team member expected to contribute both to our business and also our culture.

We offer a competitive salary and benefits package, which includes:

📈 Share Options

🏖️ Holiday entitlement : 25 days + bank holidays

🎓 Learning and Development budget

✈️ Globetrotter travel policy: Spend up to 60 days working from abroad each calendar year

⏰ Flex-days: You can take half a day each month to spend as you like, to deal with life admin or just enjoy some extra rest!  

🏥 Health Insurance

👶 Enhanced Parental Leave

🌴 Yearly offsites and other company socials

🧓 Pension: (we know this is not really a benefit - but we get asked a lot about pension contributions) Employer contribution of 3% and individual contribution of 5% based on qualified earnings.

Our values

Hokodo is more than a place to work. We're passionate about making our industry better and aren't afraid of the competition. We pride ourselves on our culture of down to earth employees who are always willing to go the extra mile to help each other out!

• Own the Outcome - We’re committed to our tasks, and take pride in the outcome. It’s never “not my job”. We are bold, we are brave, and we embrace change in all its forms. 

• Trust and Build Trust - We are committed to earning and fostering trust through honest communication and deliberate actions. We support our team and value each other’s time, input, and take local decisions where possible. 

• Never Be Satisfied - We challenge the norms and act boldly, even if it means failing. We are reflective, always learn from our mistakes, and continuously seek feedback and ways to improve. When something’s not quite right, we crave to fix it. We’re open to being challenged, and challenge others openly. 

• No Passion, No Point - We bring passion and energy to everything we do. We get a lot done, and we have a good time doing it. We take every opportunity to celebrate our hard work, our wins - and some of our failures too! 

• Be Genuine (No BS) - We are truthful and honest in our actions. We embrace and respect our individuality and encourage people to speak their mind. We are transparent and committed to doing what’s best for each other, our customers and our company. Put simply, we care. 

Don’t ‘tick all of the boxes? Neither do we.

We hire not only based on experience and relevance for the role but also our mission and values. We look for people who possess the right attitudes and behaviours for success at Hokodo. We celebrate ‘outside the box’ thinking, so if you don’t meet all of the listed tickbox criteria, please do still apply as we’d love to hear from you.

The diversity of our team reflects the diversity of our community and customers. We not only welcome but celebrate diverse communities. We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches and listen intently, and we are strongly committed to learning and improving on this as we grow.