Intermedia Cloud Communications
Senior Product Manager - Voice Products (UK, Remote)
Be an Early Applicant
Lead roadmap and execution for Intermedia's telecom/voice products. Translate customer, partner, regulatory, and carrier needs into product initiatives; collaborate with engineering, operations, finance, sales, and regulatory teams; drive KPIs for service quality, reliability, onboarding, and profitability; evaluate emerging technologies (including AI) and competitive UCaaS offerings.
About Intermedia
Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
About the role:
We are seeking a talented Senior Product Manager to join our Voice PM group to drive roadmap and execution as we rapidly expand our telecom solutions globally. This high-impact role reports into a Director of Product Management and requires close collaboration with engineering, operations, regulatory and customer success teams.
About the role:
We are seeking a talented Senior Product Manager to join our Voice PM group to drive roadmap and execution as we rapidly expand our telecom solutions globally. This high-impact role reports into a Director of Product Management and requires close collaboration with engineering, operations, regulatory and customer success teams.
You will be responsible for guiding product direction, ensuring strong execution, and accelerating profitable growth in one of our most strategic product areas.
Key Responsibilities
- Own the direction, roadmap, and execution for Intermedia’s telecom solutions.
- Contribute to, and lead, features within our wider Voice product roadmap feeding into our UC, CC and AI solutions.
- Translate customer, partner, regulatory and carrier requirements into clear product initiatives with measurable business outcomes – optimizing across technical, operational and financial considerations.
- Partner across functions with Engineering, Finance, Sales, Operations, Support and Regulatory teams to deliver operations-, partner- and customer-ready solutions.
- Measure and drive improvement to KPIs addressing service quality, reliability, onboarding time, and profitability.
- Act as subject-matter champion as we expand our world-class telecom network with senior managers.
- Continuously evaluate emerging technologies, including AI, and identify opportunities to increase the quality, performance and efficiency of our network as it scales.
- Continuously evaluate competitor UCaaS solutions, and identify opportunities to both stand apart with distinctive Voice capabilities, and to tackle emerging competitive pressures.
Skills, Knowledge and Expertise
- 5+ years of Product Management experience, with at least 3 years focused on business voice / UCaaS, telecom services.
- Deep understanding of SIP, RTP, VoIP protocols, SBCs, telephony infrastructure
- Demonstrated track record of driving end-to-end product lifecycle for mission-critical platforms.
- Exceptional analytical and problem-solving skills, with comfort working in regulatory, operational and financial data.
- Strong written and verbal communication skills, with the ability to influence senior stakeholders.
- High attention to detail, with proven ability to manage multiple priorities under pressure.
- Bachelor’s degree, or equivalent practical experience.
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About
To explore other opportunities check out our careers page: https://www.intermedia.com/about-us/careers
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Cybersecurity • Data Privacy
Lead full-cycle talent acquisition for Sales and GTM teams across EMEA. Partner strategically with leadership, provide recruiting insights, attract passive candidates, optimize hiring processes, and manage scalable recruitment programs. The role also leads employer branding, diversity initiatives, stakeholder training, and regional talent projects while mentoring recruiters and supporting hiring from entry level through executive roles.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build and maintain Samsara's Cloud Governance Platform across AWS and GCP, focusing on cloud IAM guardrails, automated compliance controls, and software supply-chain security. Implement SAST/DAST and secure CI/CD patterns, design scalable, reliable systems, translate regulatory requirements into automated controls, collaborate cross-functionally, and own components end-to-end while mentoring teammates and shaping the roadmap.
Top Skills:
AWSCi/CdCloud IamDastGCPGoPythonSastTerraform
Financial Services
Supports strategy, governance, roadmap development, commercialization, and operational execution for J.P. Morgan’s EMEA Account Solutions portfolio. Partners with product, finance, treasury, operations, technology, legal, compliance, risk, sales, and implementation teams. Defines requirements and customer journeys, coordinates strategic initiatives, analyzes product and market data, prepares executive communications, maintains risk controls, and supports regulatory changes and client-focused product enhancements.
Top Skills:
ExcelMicrosoft Powerpoint
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
