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About the role
The SumUp Point of Sale is one of our fastest growing product lines at SumUp. We aspire to help small merchants thrive with our new flagship Point of Sale product, live in 13 markets today and expanding to many more very soon.
As a Senior Product Manager in the POS Tribe, this role will be pivotal in building next-gen features for our Kiosk, QR Order & Pay, Kitchen Display System, Customer-Facing Display and other innovation products in the pipeline to complete our product suite and help us build an edge against our competition.
You will help create and drive the strategy, vision and roadmap, with a high degree of ownership over critical features and the customer experience. We are looking for someone customer-obsessed and technology savvy.
What you’ll be doing in this job
- Lead discovery of key problem spaces to gain in-depth insights for effective problem-solving.
- Navigate functional and technical complexities, to slice large features into lean, iterative deliverables, while ensuring faster time-to-market and shorter feedback loops.
- Demonstrates accountability & ownership over product launch and quality.
- Work with Data Analysts to measure and share back the impact of launched features and initiatives.
- Partner with Product Marketing to advise on product positioning and feature communication plans.
- Build a continuous feedback loop with Customer Support & Sales to ensure front-line problems are being heard, prioritized and resolved.
- Liaise with stakeholders within and outside of the tribe to ensure cross-squad and inter-tribe alignment and communication.
You’ll be great for this role if you have:
- Proficiency in both operational and strategic Product Management.
- Ability to blend business acumen with technical expertise to build and deliver best-in-class solutions for our customers.
- Expertise working with and analyzing data to drive business outcomes.
- Experience leading cross-functional teams to deliver products and projects.
- Strong communication and interpersonal skills to champion initiatives in front of different audiences (technical or non-technical, executive management, external partners).
- Experience with managing technical and business dependencies, as well as the stakeholders associated with them.
- Proven track record of taking ownership and successfully delivering results in a fast-paced environment.
Why you should join SumUp
We are a true global tech company with over 3000+ people from 93 nationalities, spread across 22 offices in Europe, LatAm and the US
Work with a global team of skilled professionals in an environment that fosters collaboration, learning, and growth
Career growth and learning opportunities: We invest in your development through regular training, mentorship programs, SumUp University leadership cohort and a yearly learning budget (2,000 GBP)
Sabbatical program for tenured SumUppers
Join a global team where you belong: Check out our D&I Initiatives and Employee Resource Groups such as Pride Club, SumAfro, Neurodiversity, Grupos Mais, Women in Tech, and more
Health & wellness benefits: Stay fit and active with a 50% discount on gym memberships through Vitality Gym Partners and receive up to £40 per month in reimbursement for memberships or fitness centre
Enrollment in our virtual stock ownership program - you will own a stake in SumUp’s future success
Competitive Insurance Cover with Vitality (including optical, dental)
Life Assurance cover with MetLife for 2x your salary
A Corporate pension scheme (qualifying earnings)
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
SumUp London, England Office
16-20 Short's Gardens, London, United Kingdom, WC2H 9US
