Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWhat you’ll do
Own account setup journey end‑to‑end - define minimum info per business type, unify ask + verify, and improve clarity during document submission and status, partnering with cross-functional teams on backend/compliance.
Drive adoption - build intent‑driven activation and guided onboarding into key features, working with cross-functional teams on the handoff to engagement/retention.
Lead with outcomes and experimentation - review and track the funnel, run discovery research on target customer segments, and release features across web, iOS, and Android. Ship, measure, iterate.
What success looks like
A simpler, faster setup with higher completion rates and lower drop‑off at known pain points, with clear communication throughout.
Build a bold activation journey that improves product discovery and first‑value milestones and reduces the share of verified customers who never transact.
Fewer support contacts during onboarding and higher satisfaction with setup and first‑use.
Qualifications
A bit about you
Drive clarity and agency: You set a bold vision, align stakeholders, and turn ambiguity into a deliverable roadmap.
Customer‑focussed: Always willing to talk to users, and have strong UX instincts across Web, iOS, and Android.
Data‑driven: you dive into funnels, diagnose drop‑offs, and tell a compelling story with data.
Technically fluent: you weigh platform trade‑offs and balance speed, quality, and compliance.
Clear communicator: you can influence across Engineering, Design/Research, Data, and Risk/Compliance.
A builder with 0 -> 1 experience (launched a new product, developed a domain from scratch, built teams or a company).
Nice to have
B2B - onboarding, verification/risk, payments/cards, or accounting integrations experience.
Familiarity with multi‑user accounts, roles/permissions, and entity/UBO complexity.
Experience designing intent‑based activation and lifecycle journeys.
How we work at Wise
Autonomous teams with accountability - iterate across platforms while partnering closely with cross-functional product and go-to-market teams.
Customer‑driven and pragmatic - simple experiences that wow customers and meet regulatory needs.
Outcome‑focused - prioritize the biggest funnel problems and measure what matters.
Practicalities
London and Budapest-based cross‑functional team (London - Design, Analyst, Content Design, Research. Budapest - Engineering).
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Top Skills
Wise London, England Office
London, United Kingdom
