Senior Product Designer

Join our Product team as a Senior Product Designer and help shape the future of global finance.

We're on a mission to build the world’s leading platform for both crypto and fiat payments and we’re looking for a sharp, driven Senior Product Designer to play a key role in that journey.

You’ll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you.

Reporting to the Senior Product Marketing Manager, you will work in a unique, collaborative partnership to ensure our platform's user experience is a direct and tangible reflection of our brand promise. You will translate the go-to-market narrative into world-class design, bridging the gap between what we say and what our users can do. If you are passionate about financial technology, dedicated to user-centric design, and thrive in a fast-paced environment, this is the role for you.

Key Responsibilities

• End-to-End User Experience Design: Lead the design process for our platform from concept to launch. This includes user research, journey mapping, wireframing, creating high-fidelity mockups, and building interactive prototypes to solve complex user problems.
• Translate Narrative into Intuitive Design: Collaborate closely with the Senior Product Marketing Manager and Product Managers to deeply understand our product's value proposition and customer narrative. Translate these strategic pillars into clear, simple, and effective user interfaces and workflows.
• User Research & Journey Mapping: Conduct qualitative and quantitative user research to identify user needs, pain points, and opportunities. Partner with Product Managers and Technical Business Analysts to map the end-to-end customer journey, ensuring a cohesive experience from the first marketing touchpoint to deep in-product engagement.
• Design System Management: Own, maintain, and evolve our design system to ensure consistency, scalability, and efficiency across the platform. Champion design best practices and a shared visual language across the company.
• Cross-functional Collaboration: Work hand-in-hand with Product Managers, Technical Business Analysts, and Engineers to define requirements, iterate on designs, and ensure high-quality implementation. Clearly articulate design rationale and decisions to stakeholders across the business.
• Usability Testing & Iteration: Plan and conduct usability tests to validate design concepts and gather user feedback. Use insights from testing and product analytics to continuously iterate and improve the user experience.

Essential

• Fintech & Banking Design Expertise: Proven experience as a Product Designer within the fintech or banking sector. Your portfolio must showcase experience designing complex financial applications, with a strong preference for work with neobanks, trading platforms, or B2B fintech solutions.
• Strong Portfolio of Work: A comprehensive portfolio that demonstrates a deep understanding of user-centered design principles, showcasing your process from research and discovery to final polished designs and their impact.
• Mastery of Design Tools: Expert-level proficiency with modern design and prototyping tools, particularly Figma.
• User-Centric Mindset: A deep empathy for users and a passion for creating exceptional, accessible, and intuitive digital experiences. You put the user at the center of every decision.
• Startup/Scale-up Mindset: Experience thriving in fast-paced environments, ideally within a startup or scale-up. You're comfortable with ambiguity and skilled at building processes from the ground up.
• Communication & Collaboration: Exceptional communication skills with the ability to clearly articulate your design decisions and rationale to both design and non-design stakeholders.
• Experience Building Design Systems: Proven experience creating, documenting, and maintaining a design system from scratch: developing reusable components, defining clear design patterns, and documenting guidelines to ensure consistency and efficiency across all our products.

Desirable

• Digital Assets/Crypto Experience: Demonstrated experience or a strong personal interest in the crypto and digital assets industry.
• Data-Informed Design: Experience using product analytics tools (e.g., Mixpanel, Amplitude) to inform design decisions and measure success.

Our people are constantly striving to be the best through operational excellence. The professional development and learning opportunities create an agile, hardworking, conscientious, and knowledgeable team. 

The opportunities for personal growth are exponential. You grow as the business grows. The roles and responsibilities are broad and ever-changing, and the dynamism of BCB keeps you engaged and highly motivated.  

At BCB, we believe in empowering individuals to create a culture of personal growth, together, and driving empowerment from the bottom up, up-skilling every individual at every level. This means our team has a sense of commonality and belonging, driven by a shared belief in our mission. We’re passionate about our business, our people, and providing 360-degree support for success.

• The chance to operate at the forefront of our industry                                   
• You can talk to anyone in the business as there are no barriers and everyone is accessible
• You will be collaborating with teams on a hybrid working arrangement
• We value team success where every individual can grow and prosper
• 30 days annual leave each year
• 4 wellbeing days per year to prioritise your mental health 
• 1 company volunteering day per year
• Strong benefits package including; Private Healthcare, Pension, Income Protection (long-term absence), Life Insurance, Menopause Policy, and an enhanced Parental Leave policy

BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world’s largest, crypto-engaged businesses, including crypto exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers.

Our end-to-end suite of products are accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network, BLINC, and secure crypto services. Our strong focus on compliance matches our technical and business expertise, and we are regulated by some of the world’s most respected regulators. Authorised in the UK, France and Switzerland, we place the utmost importance on our regulatory-first institutional principles.

Our leadership team boasts years of relevant, high-level experience at globally-renowned institutions. They combine finance, law, regulatory and technology skills in traditional and crypto financial services with a deep understanding of the new digital asset economy.

Our mission is to create the trusted platform to pay, store, trade and earn fiat and digital assets, globally 24/7

www.bcbgroup.com