Senior Product Designer - Uswitch.com

Location: Butler's Wharf by Tower Bridge in London (Tuesdays and Thursdays in-office)

At RVU we combine the close-knit and agile environment of a startup, with the know-how, technology and backing of a well-established company.

Our mission is to empower people to make confident decisions. With our unique set of brands, including Uswitch, Confused.com, money.co.uk and Tempcover, we have the power to reach millions of consumers and the technology to deliver a world class online experience for them.

At , our goal is to be the UK’s favourite way to choose and manage home-life essentials - from broadband and mobiles to energy and insurance. As we continue to grow and expand our services, we are looking for talented individuals who share our passion for making a positive impact on people's lives. If you want to be part of a team that is transforming the way consumers navigate their household services, we would love to hear from you.

About the role:

Joining the Uswitch Energy team as a Senior Product Designer, your role is to meet the diverse needs of our users by making sure that they have the best experience across our products. You will work closely with engineers, analysts and the wider multidisciplinary team to craft end-to-end journeys that help customers achieve their goals.

You’ll be working through design problems from start to finish, translating research, analytics and business insights into ideas that become new products and features, as well as designing detailed user journeys and the interactions needed to make them viable.

What you will be doing:

• Designing and ideating through sketching, creating prototypes and creating high quality mockups, and knowing how to best test and validate your designs through user research and product testing
• Using your inquisitive mind to solve problems and challenges in order to develop simple and usable products. Working at a dynamic pace across multiple projects whilst ensuring high quality of your work
• Working closely within a multidisciplinary team of engineers, product managers and analysts, whilst enabling and empowering the wider team through knowledge sharing and strong documentation
• Contributing best practices to our style guides, design patterns and design system
• Contributing to and leading workshops with stakeholders from various functions

What we’re looking for:

• Solid working knowledge of end-to-end design processes for user-centred design and how to tailor this for various audiences, including those with accessibility needs
• Good understanding of how to design appropriate tests to guide design and product strategy, based on analytics and insights
• Strong in Figma, including using and feeding into design systems, utilising features such as auto-layout and variables to facilitate rapid prototyping and multi-brand design thinking
• Strong all-round product design, user-centred design and accessibility technical skills with a good understanding of designing consumer journeys and prototypes
• Confident at communicating the design thinking and breadth of considerations behind your work and knowing how to engage stakeholders at all levels, in particular by designing and running workshops to facilitate knowledge extraction and collaborative ideation
• A collaborative working style, strong interpersonal skills and an ability to work well in small group settings as well as independently

A flavour of what the team have done this year:

• Redesigning the energy checkout journey; using customer insights and testing to improve the speed of switching and to better set customer expectations, whilst enabling better technical management of the journey
• Enabled energy switching on the Uswitch app, contributing to increased company revenue
• Collaborated cross-team to re-evaluate how we communicate the energy price cap to our customers, allowing them to be better informed during their switching experience

Our commitment to you:

At RVU, we are dedicated to developing valuable, inclusive, and user-friendly products and services that deliver positive outcomes for all of our customers. To achieve this it’s essential that our teams reflect the diverse range of people in our community. We believe in being the change we wish to see in the world, by embracing our differences and holding ourselves accountable to being open and inclusive teammates and wider community members.

We want to give you a great work environment, support your growth both personally and professionally, and provide benefits that make your time at RVU even more enjoyable. Here are some of the benefits you can look forward to:

• 10% discretionary yearly bonus and yearly pay reviews (based on RVU and personal performance)
• A hybrid working approach with 2 in-office days per week and up to 30 days per year to “work from anywhere”
• Employer matching pension contributions up to 7.5%
• A one-off £300 “Work from Home” budget to help contribute towards a great work environment at home
• Excellent maternity, paternity, shared parental and adoption leave policy, for those key moments in your life
• 25 days holiday (increasing to 30 days) + 2 days “My Time” per year
• Private medical cover, critical illness cover, dental plans and employee assistance programme
• Employee discounts programme
• A healthy learning and training budget 
• Electric vehicle and cycle to work schemes
• Free in-office gym, accessible 7 days a week
• Free breakfast in the office daily
• You’ll be equipped with great technology (choice of Mac or Windows)
• Free access to the Calm and Peppy app for physical and mental health
• Regular events - from team socials to company-wide events with insightful external speakers, we want to make sure our colleagues continue to feel connected

**As a tech company who strives to get better every day, we use Metaview during the interview processes for note taking purposes. This records and transcribes interviews so the interviewer can fully focus on your conversation, rather than writing. This has no bearing on the assessment of you as a candidate and you can opt out at any time. Just let us know.**