Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.
About the role
You will join Product Design within the Platform and Intelligence group in the Org and Sec pillar. You will help us move from a simple contact database to an intelligent contact management system that learns from user behaviour, adapts to goals, and supports smarter ways to organise and use contact data. You will shape the next layer of AI guided, multi database, permission based experiences.
About the team
You will join an already formed team that is focused on building and improving the next generation of contact management. The foundational contact platform already exists. Your work will help refine and expand AI supported, multi database, and permission based experiences on top of that foundation.
Things you will do
- Define how users structure, manage, and govern contacts across multiple databases
- Create UX and visual designs for AI driven suggestions, templates, and permission flows
- Work closely with Product, Engineering, AI and ML teams, and Developer Relations to deliver consistent experiences across touchpoints
- Plan and run research sessions, workshops, and feedback reviews to validate database and permission workflows
- Use and contribute to the Echo Design System to ensure clear, scalable, and accessible patterns
- Build and refine the new AI supported contact and data experiences on top of our existing platform
What you already bring to the table
- 5+ years of experience in digital product design, ideally within SaaS
- Strong background in zero to one product development, not only iterative feature work
- Confident with the full design process from discovery through execution
- Skilled at creating clear and appealing user interfaces
- Comfortable running user research and usability testing, then turning feedback into meaningful improvements
- Experience using and contributing to a design system
- Proven work on SaaS products with a focus on marketer tools
- A solid portfolio with case studies that show your approach and results
*Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results.
We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.
