About Unily
Unily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.
Unily is the only triple leader recognized by all three of the major analysts. Unily is recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience-Centric Intelligent Digital Workspaces 2025. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.
Job Purpose
As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we're looking for a Senior Product Designer to support multiple product teams in delivering exceptional user experiences. This role is focused on user research, UX strategy, and journey design, helping teams deeply understand customer needs and translate them into intuitive, effective solutions.
Reporting to the Head of Design, you’ll work alongside Product Managers, Engineers, and fellow Designers to shape the user experience across key areas of our platform. Your day-to-day will involve deep collaboration with product teams. You'll be leading discovery, validating ideas, and designing experiences that are grounded in user needs and aligned with business goals.
Main Responsibilities
- Lead user research initiatives to uncover insights, validate assumptions, and inform product direction.
- Collaborate with product teams to define user problems, map journeys, and design end-to-end experiences.
- Create user flows, journey maps, wireframes, and prototypes to communicate design intent and explore solutions that push the boundaries of user experience.
- Facilitate workshops and discovery sessions with stakeholders and users.
- Advocate for user needs throughout the product development lifecycle, ensuring solutions are grounded in real-world insights.
- Apply behavioural design principles to create intuitive, engaging experiences that account for cognitive biases and heuristics.
- Work closely with the Design Systems team to ensure consistency and alignment with established UI patterns across omni-channel experiences.
- Contribute to the evolution of our design practice by sharing knowledge, mentoring others, and championing UX best practices.
Requirements
- Significant experience in UX design and user research within cross-functional product teams.
- Strong ability to plan, conduct, and synthesize qualitative and quantitative research.
- Expertise in designing user flows, journey maps, and wireframes for complex digital products.
- Excellent communication and facilitation skills, with the ability to align diverse stakeholders around user needs.
- Proficiency in tools such as Figma, FigJam, and research platforms such as Maze (or equivalent).
- Experience working in Agile environments and collaborating closely with Product and Engineering teams.
- Experience of working with comprehensive design systems and adhering to WCAG guidelines.
- Desirable criteria
- Experience in B2B SaaS or enterprise software environments.
- Experience working across multiple product teams or in a matrixed organization.
- Fluency in Spanish.
Why Work For Unily?
In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:
Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.
Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.
The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.
Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.
We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.
Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.
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Top Skills
Unily London, England Office
Chancery House, 53-64 Chancery Ln, London, United Kingdom, WC2A 1QS
Unily Guildford, England Office
The Granary, Abbey Mill Business Park, Abbey Mill Business Park, Guildford, United Kingdom, GU7 2QW
